Level 2 Assistant Manager(03756) - 321 Main Street
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all policies and procedures while ensuring the same standards are met by team members. Duties also include staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and maintaining a professional image and high customer service standards. The position also includes general store team member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery-related responsibilities may include delivering products by car, delivering flyers and door hangers, and navigating delivery locations.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the delivery area.
- Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands of the role, including standing, walking, lifting and carrying items up to 50 pounds, reaching, bending, occasional climbing, and driving.
Responsibilities
- Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure policies and procedures are followed.
- Manage staffing, paperwork, food, scheduling, store cleanliness, marketing, profitability, and adherence to store standards.
- Provide great customer service and maintain attendance and punctuality.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
