Assistant Manager (03010) - 974 Main Street
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role requires sound judgment, basic math skills, multitasking, customer service, and the ability to direct activities and make decisions under pressure. The position also includes general store team member duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Some team members may deliver products, flyers, and door hangers within a designated delivery area; delivery requires a valid driver's license and access to an insured vehicle. Work involves a range of physical activities and conditions, including standing, walking, lifting and carrying supplies, reaching, bending, occasional crouching, and sometimes climbing stairs or ladders. The environment may include hot surfaces and tools, cooler temperatures, food odors, cornmeal dust, cramped spaces, moving mechanical parts, and varying weather conditions.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying, reaching, bending, and occasional climbing.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
Responsibilities
- Oversee all activities and operations during the assigned shift.
- Manage cost controls, inventory control, and cash control.
- Maintain customer relations and provide great customer service.
- Handle staffing, paperwork, food management, and work scheduling.
- Set an example for the crew and ensure adherence to company policies, procedures, and standards.
- Maintain store cleanliness and a professional image.
- Support marketing and store profitability.
- Operate store equipment; stock ingredients; prepare products; process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- Deliver products, flyers, and door hangers when required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
