Assistant Manager Jobs

About The Position

Requirements

• High school diploma or GED preferred.
• Must be clean, neat, and well groomed.
• Good interpersonal communication skills for working with customers and employees.
• Basic understanding of fast-food operations, production procedures, and deployment procedures.
• Ability to master cash control and ensure adherence to Quality, Service, Cleanliness, and Hospitality guidelines.
• Understanding of sales forecasting and scheduling, cost control, inventory, profit and loss statements, and personnel administration.
• Ability to follow verbal and written instructions.
• Good hearing for working with customers and employees and operating the drive-through when necessary.
• Good vision to observe store dynamics and operate kitchen equipment safely.
• Must be honest, assertive, and aggressive while remaining well mannered.
• Ability to pay attention to detail, cope with pressure, and remain calm in challenging situations.
• Ability to work as a team member and perform duties with minimal disruption to customers or fellow employees.
• Ability to tolerate standing, walking, lifting up to 50 pounds, and stooping during 90% of shift time.
• Good manual dexterity to work rapidly and accurately during rush periods.
• Ability to work as part of a team to ensure consistent customer satisfaction through quality, service, and cleanliness.

Responsibilities

• Assist with management of all restaurant operations.
• Assist in hiring, training, and reviewing employee performance.
• Perform accounting responsibilities and prepare reports for submission to the home office.
• Administer the ACT program.
• Prepare customer orders quickly, according to specifications, and with the highest possible quality.
• Work as a team member to maintain consistent customer satisfaction through excellent quality, service, and cleanliness.
• Prioritize workload by serving customers first, then maintaining the dining room, and then maintaining the work area.
• Operate all kitchen equipment and maintain knowledge of its operation.
• Acknowledge and speak to customers in a friendly and courteous manner when possible.
• Report needed equipment or facility repairs to the Maintenance Department.
• Ensure customer satisfaction by providing quick, efficient service and quality products.
• Maintain a positive and cooperative atmosphere among employees and customers.