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About The Position

The Digital Platform Manager owns the strategy, architecture, execution, and performance of NCRVoyix.com, NCR Voyix’s global digital demand engine. This role blends strategic platform ownership with hands-on technical leadership and is accountable for the web platform, integrations, analytics, compliance and governance that drive pipeline growth and measurable business outcomes.

Requirements

  • 6–8+ years of experience in marketing technology, web platforms, or digital architecture, preferably in B2B, SaaS, or enterprise environments.
  • Proven experience owning and operating enterprise-scale, global websites.
  • Hands-on experience with CMS/DXP platforms: AEM & Webflow.
  • Experience with marketing automation platforms (HubSpot, Pardot) and CRM systems (Salesforce, Hubspot, Oracle).
  • Strong proficiency with analytics and reporting tools including Salesforce Sales Cloud, Google Marketing Platform and Power BI.
  • Experience with APIs, platform integrations, and modern web technologies (JavaScript, HTML, CSS, PHP, SQL).
  • Comfortable with AI assisted development
  • Familiarity with CDP, DAM, and data warehouse concepts.
  • Ability to translate complex technical concepts into clear guidance for business stakeholders.
  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

Responsibilities

  • Own the end-to-end roadmap, architecture, and performance of NCRVoyix.com (front-end and back-end).
  • Define and enforce platform governance, standards, and operating models across regions and solutions.
  • Own and operate enterprise CMS and DXP platforms including Adobe Experience Manager (AEM) & Webflow.
  • Oversee content models, templates, component libraries, and publish workflows within a unified CMS environment.
  • Partner with Marketing Operations to architect and optimize the marketing technology ecosystem, including Salesforce, Pardot, Dynamics 365, Google Marketing Platform (GMP), OneTrust and Power BI.
  • Own API-based and third-party integrations between CMS, marketing automation, CRM, and data platforms.
  • Manage conversion tracking, attribution modeling, and customer lifetime value (CLV) measurement.
  • Enable advanced segmentation and predictive analytics to optimize buyer journeys and demand performance.
  • Provide technical leadership with working knowledge of JavaScript, HTML, CSS, PHP, SQL, APIs, AI development tools and microservices based architectures.
  • Support and lead CI/CD operations for marketing technology administrators and specialists.
  • Ensure platform compliance with GDPR, CCPA, and WCAG/accessibility standards and secure data handling practices.
  • Lead vendor selection, RFP evaluation, implementation oversight, and maintain technical documentation.
  • Partner cross-functionally with Brand, Product Marketing, Digital Marketing, Legal, Sales, Engineering, and IT teams.

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