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Solutions Architect

Ryder•Coral Gables, FL
•$105,000 - $125,000

About The Position

The Solutions Architect serves as the technical lead for delivering technical solutions for new implementations and enhancements to existing customer implementations. The role leads application and integration design, manages internal and external customer requirements, and coordinates test execution with a cross-functional team to ensure system and operational readiness for go-live. The successful candidate delivers technology solutions that meet or exceed design requirements established by solution engineers. The position also manages Ryder’s Retail Compliance label program, building and certifying Compliance labels for customer implementations. ZPL proficiency and strong attention to detail are required. The Solutions Architect translates business needs into requirements and project estimates, documents solutions, designs data flows between Ryder customers and Ryder applications, and supports testing and defect resolution. The role coordinates application design and configuration, manages project scope and requirements, assesses the impact of changes, escalates delivery risks, and provides weekly project status reports. The position may also provide leadership, guidance, and performance management for assigned team members and direct reports.

Requirements

  • Bachelor’s degree in IT management, supply chain management, computer science, engineering, accounting, business, or a related field.
  • At least 3 years of IT solution delivery or implementation experience.
  • At least 2 years of experience in Transportation Management and/or Distribution Management Technology.
  • ZPL proficiency.
  • Ability to facilitate requirements discussions and troubleshooting between business owners, Ryder customers, and IT development teams, including discussions about supply chain process implementations or improvements for integrated solutions.
  • Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to solve problems and make decisions.
  • Strong documentation skills for business requirements and scope definition.
  • Strong client-facing skills and ability to build lasting internal and external customer relationships and generate results through influence.
  • Ability to manage multiple projects and/or change requests concurrently, set priorities, and adapt to changing requirements and work conditions.
  • High degree of initiative.

Nice To Haves

  • At least 2 years of Supply Chain Management experience, including 3PL/4PL experience.
  • Intermediate Transportation Management technologies proficiency.
  • Intermediate Warehouse Management technologies proficiency.
  • Intermediate System Integration Design proficiency.
  • Beginner Agile Project Management proficiency.
  • Intermediate industry experience.

Responsibilities

  • Translate business needs and objectives into requirements and project estimates.
  • Enable competitive, quality technology solutions in response to business needs.
  • Document solutions and drive innovative approaches to business challenges.
  • Construct data flows between Ryder customers and Ryder applications.
  • Plan and support testing, including defect resolution.
  • Facilitate the design and configuration of multiple applications in coordination with application teams.
  • Support project scope management and requirements with internal Ryder business partners and external customers.
  • Evaluate the impact of changes and escalate risks to delivery.
  • Deliver timely and accurate weekly project status reports.
  • Manage the Retail Compliance label program, including building and certifying Compliance labels for customer implementations.
  • Perform other duties as assigned.
  • May provide leadership, guidance, and performance management for assigned team members and direct reports.

Benefits

  • Medical insurance
  • Prescription coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off for vacation, illness, bereavement, family, and parental leave
  • 401(k) retirement savings plan
  • The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and/or type.

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