Applications Analyst Jobs

About The Position

Requirements

• Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of experience/education
• Background in practice management systems such as ADT, Registration, Scheduling, and Referrals
• Currently holds one Epic certification (or equivalent with other EHR systems) OR has had Epic proficiency (or equivalent) for 2+ years in relevant functional/business area
• 3+ years of recent healthcare or IT experience must include:
• 1+ years providing EHR systems application maintenance/support.
• Demonstrates a strong customer oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service.
• 1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
• Experience participating in defining customer requirements and translating them into design specifications
• Experience assisting team members and sharing knowledge, with exposure to mentoring others
• Familiarity with database structures, data definitions, and data relationships
• Familiarity with software development lifecycle
• Recent experience with formal project management methods
• Experience significantly contributing to multidisciplinary work groups in an application development or support setting
• Experience independently outlining work plans and meeting deadlines
• Experience executing test plans and test cases
• Experience supporting small scale enterprise customers, both internal and external
• Experience walking clients through the use of systems, preferably in a healthcare environment

Nice To Haves

• Epic Hello World and/or Infusion Template Generator experience are highly desired

Responsibilities

• Provide production support of Epic system applications based on specific needs of UW Medicine locations
• Participate in business analysis, technical analysis, design, build, testing, and implementation of enhancements and project activities related to revenue cycle applications
• Technical troubleshooting and analysis of Epic-related issues, including on-call support during evening and weekends (rotating schedule with team members)
• Work closely with business operations to design and implement solutions to improve the revenue cycle performance of the medical centers and other UW Medicine entities
• Design and execute software solutions that solve business problems
• Project management and project execution on small to medium projects

Benefits

• 15 days of vacation your first year
• 12 days of sick time
• 1 personal holiday
• 11 paid holidays each year
• 100% matching, 100% immediately vesting 403(b)