Applications Analyst Jobs

About The Position

Requirements

• Bachelor’s degree in Business Administration, Computer Science, or Information Management, or an equivalent combination of education and experience.
• At least 5 years of experience in a healthcare-related setting with knowledge of Patient Access, Revenue Cycle, or business systems.
• Understanding of information-system technology and database applications.
• Complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education.
• Demonstrate knowledge and skills necessary to support assigned systems and applications.
• Demonstrate strong knowledge of internal information-systems department processes and software application support.
• Demonstrate comprehensive knowledge of computer systems, applications, and interfaces.
• Demonstrate proficiency in skills required to facilitate complex applications and system enhancements or replacements.
• Demonstrate advanced proficiency in detailed system design documentation, procedures, process flows, and data flows.
• Demonstrate an advanced understanding of revenue cycle operations.
• Exercise attention to detail in data gathering, specification development, documentation, and recording.
• Demonstrate initiative, creativity, flexibility, and good judgment in problem resolution.
• Demonstrate integrity, credibility, personal accountability, and high work standards.
• Demonstrate excellent oral and written communication skills and effective interpersonal skills.

Nice To Haves

• EPIC certification in the module(s) being represented.
• Experience with EMR installations.
• 5 years of experience with MS SQL, report automation, and report writing.

Responsibilities

• Identify, analyze, prioritize, and resolve system needs in collaboration with system management.
• Configure, maintain, and monitor systems using use cases, workflows, and metrics; recommend application modifications, enhancements, or process changes.
• Support assigned revenue cycle applications and functions, including registration, billing, coding, scheduling, Charge Master, and revenue integrity, as applicable.
• Develop functional specifications, operational process flows, department procedures, business requirements, and other documentation for approved system enhancements or modifications.
• Produce analysis through reports, dashboards, and analytic tools for management.
• Develop metrics and key performance indicators to monitor performance, service-level agreement attainment, process adherence, and timely recording of pertinent data.
• Follow up on errors to determine root causes and recommend solutions.
• Develop reports and plan database additions with reporting needs in mind.
• Support multiple concurrent projects and/or application modules; educate and coach team members and manage user expectations.
• Prioritize assignments and manage time effectively while handling multiple tasks.
• Share application and specialized knowledge with peers and demonstrate commitment to customer service.