Airport Agent Jobs

About The Position

Requirements

• Must be at least 18 years of age.
• High school diploma or G.E.D. required.
• At least 1 year of prior customer service, retail, or administrative support experience.
• Valid driver's license with no more than 2 moving violations and/or at-fault accidents on the driving record within the past 3 years.
• No drug- or alcohol-related conviction on the driving record in the past 5 years.
• Must be authorized to work in the United States and must not require work authorization sponsorship now or in the future.
• Must be able to understand, read, write, and speak English.
• Must be willing to accept $16.50 per hour.
• Must be available to work one of the listed schedules, apart from religious observations.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN numbers for security and car control.
• Offer Emerald Aisle members the refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas.
• Keep the Exit Booth stocked with appropriate supplies.
• Give customers undivided attention, make eye contact, and greet them at the exit booth.
• Thank customers at the conclusion of transactions.
• Assist customers with directions, maps, local area information, and service information; resolve customer service issues as needed.
• Perform other customer service-related duties to meet service needs.
• Improve job performance through self-assessment, skill development, training, and goal setting.
• Maintain regular and reliable attendance and punctuality.
• Perform miscellaneous job-related duties as assigned.

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development