Exit Booth Agent - DJT Airport

Enterprise•West Palm Beach, FL

1d•Onsite

About The Position

Enterprise Mobility is hiring an Exit Booth Agent for the National/Alamo brands at 2125 Belvedere Road, West Palm Beach, Florida. The agent provides friendly, efficient service throughout the rental process, greets Emerald Aisle members, helps them select vehicles according to program guidelines, and supports quick, accurate transactions. The position starts at $16.50 per hour and requires availability for one of the listed schedules, apart from religious observations. The listed schedule is Sunday, Tuesday, Thursday, Friday, and Saturday from 10:00 a.m. to 6:30 p.m.; Monday and Wednesday are off. The role also involves maintaining an orderly, well-stocked exit booth; verifying vehicle details; preparing rental documents; and helping customers with refueling options, directions, and other service needs.

Requirements

Must be at least 18 years of age.
High school diploma or G.E.D. required.
At least 1 year of prior customer service, retail, or administrative support experience.
Valid driver's license with no more than 2 moving violations and/or at-fault accidents on the driving record within the past 3 years.
No drug- or alcohol-related conviction on the driving record in the past 5 years.
Must be authorized to work in the United States and must not require work authorization sponsorship now or in the future.
Must be able to understand, read, write, and speak English.
Must be willing to accept $16.50 per hour.
Must be available to work one of the listed schedules, apart from religious observations.

Responsibilities

Prepare all rental documents accurately and completely.
Verify car information and VIN numbers for security and car control.
Offer Emerald Aisle members the refueling option.
Maintain the appearance of the Exit Booth and surrounding areas.
Keep the Exit Booth stocked with appropriate supplies.
Give customers undivided attention, make eye contact, and greet them at the exit booth.
Thank customers at the conclusion of transactions.
Assist customers with directions, maps, local area information, and service information; resolve customer service issues as needed.
Perform other customer service-related duties to meet service needs.
Improve job performance through self-assessment, skill development, training, and goal setting.
Maintain regular and reliable attendance and punctuality.
Perform miscellaneous job-related duties as assigned.