Exit Booth Agent - DJT Airport

Enterprise Mobility • West Palm Beach, FL

2d • Onsite

About The Position

The Exit Booth Agent provides friendly, efficient service throughout the rental car process at the National/Alamo Emerald Aisle exit booth. The agent greets customers and fulfills club members’ needs, helps members select vehicles according to Emerald Aisle program guidelines, and assists with quick and efficient transactions. The position is located at 2125 Belvedere Road, West Palm Beach, Florida 33406, and pays $16.50 per hour.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• At least one year of prior customer-service, retail, or administrative-support experience.
• Valid driver's license with no more than two moving violations and/or at-fault accidents on the driving record within the past three years.
• No drug- or alcohol-related conviction on the driving record within the past five years.
• Must be authorized to work in the United States and not require current or future work-authorization sponsorship from the company.
• Must be able to understand, read, write, and speak English.
• Must be willing to accept $16.50 per hour.
• Must be available to work one of the listed schedules, apart from religious observations.

Responsibilities

• Prepare rental documents accurately and completely.
• Verify vehicle information and VIN numbers for security and vehicle control.
• Offer Emerald Aisle members the refueling option.
• Maintain a neat appearance of the exit booth and surrounding areas.
• Keep the exit booth stocked with appropriate customer-service supplies.
• Give customers undivided attention while assisting them at the exit booth.
• Make eye contact and greet customers.
• Thank customers at the conclusion of transactions.
• Assist customers with directions, maps, local-area information, and relevant service information, and resolve customer-service issues efficiently.
• Perform other customer-service-related duties to meet service needs.
• Seek to improve job performance through self-assessment, skill development, training, and goal setting.
• Maintain regular and reliable attendance and punctuality.
• Perform miscellaneous job-related duties as assigned.

Benefits

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401(k) with matching profit sharing
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED