Ai Consultant Jobs

About The Position

Requirements

• Bachelor's degree.
• At least 6 years of professional experience, including at least 3 years supporting nonprofit development operations, advancement services, fundraising CRM administration, or nonprofit consulting.
• Hands-on administration experience with at least one fundraising CRM.
• Hands-on fluency with automation platforms and working knowledge of APIs, webhooks, and data integration.
• Working knowledge of fundraising best practices across gift processing, acknowledgment, moves management, donor data management, and reporting.
• Proven experience designing, building, and deploying automation or AI solutions from concept through rollout.
• Experience with AI/LLM tools, including prompt design and agentic workflows.
• Strong project management skills and ability to manage multiple projects and stakeholders in a deadline-driven environment.
• Ability to translate between fundraising and technical conversations for non-technical leaders and technical staff.
• Strong facilitation, written, and verbal communication skills.
• Sound judgment and discretion regarding responsible AI and donor data.
• Flexibility to work varying hours as needed to meet client deadlines.
• Must be based in the Washington, DC, or New York City metropolitan area.

Nice To Haves

• Experience in a client-facing consulting or advisory role.
• Salesforce (Nonprofit Cloud Consultant or Administrator) or Blackbaud certifications.
• Experience applying automation within nonprofits beyond development.
• Experience supporting organizational change initiatives across departments.

Responsibilities

• Manage day-to-day client project execution, lead deliverable development, and carry work from discovery and assessment through implementation and adoption.
• Serve as a day-to-day client contact and as the primary contact when the Director is absent, building relationships with development teams, operations staff, and technical stakeholders.
• Maintain work plans, timelines, and project dashboards, ensuring deliverables are completed within scope, budget, and deadlines.
• Attend client meetings and present assessment findings, process maps, deliverables, and implementation updates.
• Ensure client-facing materials are ready for Director review and approval.
• Stay current on nonprofit technology and AI trends and apply relevant insights to client strategies.
• Support the Director and Impact Officers in identifying contract renewal and expanded advisory, implementation, or training opportunities.
• Lead less complex engagements independently when appropriate.
• Facilitate discovery conversations and stakeholder interviews to assess organizational readiness, workflow pain points, and automation opportunities.
• Conduct assessments with the Director, including process mapping, system evaluation, and feasibility analysis.
• Audit and document client workflows, including creating documentation for previously undocumented processes.
• Evaluate development operations against fundraising best practices, including gift processing, acknowledgment and stewardship, moves management, prospect research, donor data management, and reporting.
• Assess fundraising CRM health, including configuration, data, and process issues in systems such as Salesforce and Raiser's Edge NXT.
• Identify opportunities for automation and AI integration across development, operations, finance, and program functions.
• Contribute to roadmaps that prioritize solutions by impact, feasibility, cost, and change readiness.
• Support responsible AI practices, including governance, policy, and data privacy.
• Design, build, and deploy automations and AI-enabled workflows using platforms such as Zapier, Make, or Power Automate.
• Integrate client systems through APIs, webhooks, and data flows, including CRM and fundraising platforms.
• Configure and deploy AI tools and agents, including Claude, ChatGPT, and Microsoft Copilot, using prompt design and custom workflows.
• Test and validate solutions before rollout, with attention to data quality, security, and privacy.
• Collaborate with client technology teams and vendors on secure, responsible, and effective AI integration.
• Coordinate with Orr Group colleagues when implementation work requires additional insights or validation.
• Design and deliver training for client staff on new tools and workflows.
• Build internal champions, address resistance, and lead change management to support adoption.
• Create runbooks, process documentation, and handoff materials so client teams can maintain solutions after an engagement.
• Track and report outcomes, including time savings, adoption, and return on investment.
• Oversee Associates and Associate Directors on client teams, delegate tasks, and ensure work plans and materials are maintained.
• Mentor and coach junior staff on fundraising operations, systems, and AI tools.
• Contribute to the service line's assessment frameworks, tools, templates, and SOPs.
• Support business development by contributing to proposals and scoping as needed.
• Build AI and automation fluency across Orr Group by sharing tools, learnings, and training with colleagues.

Benefits

• Health plans
• Dental plans
• Vision plans
• 401(k) retirement plan with employer match
• Paid holidays
• Generous paid time off
• Annual bonus potential of up to $10,000
• Professional development, mentorship, advancement opportunities, and resources for employee growth