AI & Fundraising Operations Consultant

Orr Group • Washington, DC

10h • $80,000 - $100,000 • Hybrid

About The Position

Orr Group is seeking a Senior Associate Director to help lead and deliver client engagements involving AI strategy, workflow automation, and implementation. The role is suited to someone with experience inside nonprofit development and operations teams who can assess fundraising systems and processes, identify opportunities for improvement, and build and deploy the automations, integrations, and AI tools they recommend.

Senior Associate Directors are core members of client project teams. In partnership with a Director, who sets project direction and serves as the primary point of contact, they manage day-to-day execution and may independently lead less complex engagements. They work with nonprofit executives, development and fundraising teams, operations leaders, and technology stakeholders, carrying projects from discovery and assessment through implementation and adoption.

The position combines client leadership and project management with fundraising operations assessment, technical solution design, implementation, training, and change management. It also includes supervising and mentoring junior colleagues and contributing to Orr Group’s service-line methods, business development, and internal AI and automation capabilities.

The role is based in the Washington, DC, or New York City metropolitan area. Orr Group’s hybrid policy requires employees to spend at least 60% of their working time in an Orr Group office or at client sites. The salary range is $80,000–$100,000, with annual bonus potential of up to $10,000.

Requirements

• Bachelor's degree.
• At least 6 years of professional experience, including at least 3 years supporting nonprofit development operations, advancement services, fundraising CRM administration, or nonprofit consulting.
• Hands-on administration experience with at least one fundraising CRM.
• Hands-on fluency with automation platforms and working knowledge of APIs, webhooks, and data integration.
• Working knowledge of fundraising best practices across gift processing, acknowledgment, moves management, donor data management, and reporting.
• Proven experience designing, building, and deploying automation or AI solutions from concept through rollout.
• Experience with AI/LLM tools, including prompt design and agentic workflows.
• Strong project management skills and ability to manage multiple projects and stakeholders in a deadline-driven environment.
• Ability to move between fundraising and technical conversations and translate between non-technical leaders and technical staff.
• Strong facilitation, written, and verbal communication skills.
• Sound judgment and discretion regarding responsible AI and donor data.
• Flexibility to work varying hours as needed to meet client deadlines.
• Must be based in the Washington, DC, or New York City metropolitan area.
• Must spend at least 60% of working time in an Orr Group office or at client sites under the hybrid policy.

Nice To Haves

• Experience in a client-facing consulting or advisory role.
• Salesforce Nonprofit Cloud Consultant or Administrator certification, or Blackbaud certification.
• Experience applying automation within nonprofits beyond development.
• Experience supporting organizational change initiatives across departments.

Responsibilities

• Manage day-to-day project execution, develop deliverables, and carry client work from discovery and assessment through implementation and adoption.
• Serve as a day-to-day client contact and as the primary contact when the Director is absent; build relationships with development teams, operations staff, and technical stakeholders.
• Maintain project work plans, timelines, and dashboards, ensuring deliverables meet scope, budget, and deadlines.
• Attend client meetings and present assessment findings, process maps, implementation updates, and other deliverables.
• Ensure client-facing materials are ready for Director review and approval.
• Stay current on nonprofit technology and AI trends and apply relevant insights to client strategies.
• Support the Director and Impact Officers in identifying contract renewals and opportunities for expanded advisory, implementation, or training services.
• Lead less complex engagements independently when appropriate.
• Facilitate discovery conversations and stakeholder interviews to assess organizational readiness, workflow pain points, and automation opportunities.
• Conduct assessments with the Director, including process mapping, system evaluation, and feasibility analysis.
• Audit and document client workflows, including creating documentation for undocumented processes.
• Evaluate development operations against fundraising best practices, including gift processing, acknowledgment and stewardship, moves management, prospect research, donor data management, and reporting.
• Assess fundraising CRM health, including configuration, data, and process issues in Salesforce and Raiser's Edge NXT.
• Identify opportunities for automation and AI integration across development, operations, finance, and program functions.
• Contribute to roadmaps that prioritize solutions by impact, feasibility, cost, and change readiness.
• Support responsible AI practices, including governance, policy, and data privacy.
• Design, build, and deploy automations and AI-enabled workflows using platforms such as Zapier, Make, or Power Automate.
• Integrate client systems using APIs, webhooks, and data flows, including CRM and fundraising platforms.
• Configure and deploy AI tools and agents, including Claude, ChatGPT, and Microsoft Copilot, with prompts and workflows tailored to client teams.
• Test and validate solutions before rollout, with attention to data quality, security, and privacy.
• Collaborate with client technology teams and vendors on secure, responsible, and effective AI integrations.
• Coordinate with Orr Group colleagues when builds require additional insights or validation.
• Design and deliver training for client staff on new tools and workflows.
• Identify internal champions, address resistance, and lead change management to support adoption.
• Create runbooks, process documentation, and handoff materials so client teams can maintain solutions after engagements end.
• Track and report outcomes, including time savings, adoption, and return on investment.
• Oversee Associates and Associate Directors on client teams, delegate tasks, and ensure work plans and materials are maintained.
• Mentor and coach junior staff on fundraising operations, systems, and AI tools.
• Contribute to service-line methodology, including assessment frameworks, tools, templates, and SOPs.
• Support business development by contributing to proposals and scoping as needed.
• Share tools, learnings, and training with colleagues to build AI and automation fluency across Orr Group.

Benefits

• Health, dental, and vision plans.
• 401(k) retirement plan with employer match.
• Paid holidays.
• Generous paid time off.
• Annual bonus potential of up to $10,000.
• Professional development, mentorship, advancement opportunities, and resources for employee growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior