Admissions Director Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• At least two years of healthcare admissions experience required.
• Experience in the alcohol and drug field or psychiatric treatment field required.
• State-required license for the position.
• CPR and de-escalation certification required; training is available upon hire and offered by the facility.
• At least one year of supervisory or management experience required.
• Onsite work; the position is not remote.

Nice To Haves

• Bachelor’s degree from an accredited college or university in Business, Psychology, Social Work, or a related field preferred.
• Supervisory or management experience in behavioral health preferred.
• First aid may be required depending on state or facility requirements.

Responsibilities

• Manage intake and admissions for incoming patients, including pre-admission screening, determining program appropriateness, and coordinating approvals with applicable leadership.
• Identify and prioritize important issues, including those designated by leadership, and collaborate with department and corporate leaders as needed.
• Communicate instructions, expectations, and timelines clearly and concisely.
• Lead the admissions team through hiring, orientation, performance assessment and management, motivation, training, scheduling, and coaching.
• Maintain productivity in line with client census and curtail unnecessary overtime or excessive staff work hours.
• Manage staff scheduling and maintain a contingency staffing plan.
• Maintain accountability for personal and staff job performance.
• Engage staff in quality and safety practices to sustain measurable compliance.
• Identify staff education needs and ensure they are addressed through staff-attended education programs.
• Address staff non-compliance, client safety concerns, attendance, policy adherence, behavior, and code-of-conduct compliance.
• Develop and implement proactive, data-based census strategies and report referral and admissions data.
• Assess and improve pre-admission processes and workflows through continuous improvement planning.
• Establish and maintain productive relationships with referral sources, including physicians, social workers, state officials, and payers.
• Educate team members and referral sources about company services, industry changes, clinical programs and capabilities, outcomes, and appropriate referrals and admissions.
• Ensure accurate billing information is available for admissions and coordinate with the Business Office.
• Maintain all documentation in the CRM.
• Coordinate with department heads and medical staff to integrate admissions services into facility operations.
• Determine and implement admissions best practices, promote the facility, and maintain a satisfied client base.
• Maintain effective communication between and within facility departments and the national admission center.
• Participate in developing facility strategic plans, goals, and objectives.
• Participate in implementing divisional and company initiatives and strategies.
• Submit complete and timely reports to corporate leadership as requested or required.
• Ensure effective decision-making regarding admissions, financials, denials, and deferments.
• Ensure appropriate admissions on-call coverage.

Benefits

• Comprehensive benefit plan
• Competitive salary commensurate with experience and qualifications