Accounts Receivable Specialist Jobs

About The Position

Requirements

• Minimum high school diploma
• Three+ years of accounts receivable experience and knowledge preferred
• Solid in the operation of all programs used by the organization including Microsoft Office Products.

Responsibilities

• Run and analyze aging report for your assigned accounts each week
• Make daily collection calls for assigned accounts with past due balances
• Fax/email statements/invoices as requested by customer
• Enforce payment terms
• Communicate AR concerns to the appropriate department in a positive manner
• Research and resolve customer inquiries/disputes as requested by customer. Follow up until resolved satisfactorily
• Research customer check copies given to you by Cash Posting when there is no clear direction on where to apply the check. Contact customer if applicable.
• Maintain customer account and apply entries as needed/requested
• Arrange and prepare debt repayment schedules based on customer’s financial situation. All agreements must be approved by Credit Manager/Accounts Receivable Supervisor.
• Advise customers of necessary actions and strategies for debt repayment and consequences if repayment plans are not followed
• Be familiar with terms of sales, service and rental contracts
• Identify foreseen credit risks and communicate those to the Credit Manager/Accounts Receivable Supervisor
• Attend monthly meetings with Credit Manager/Accounts Receivable Supervisor
• Create refund request as needed and route to Credit Manager/Accounts Receivable Supervisor for approval
• Record all activity on customer account in Equipment Depot’s software system in an effort to communicate all conversations with customer for other users. Detailed notes are required.
• Assist and provide support to users companywide
• Some clerical duties to include responding to customer inquiries, demand letters, NSF letters
• Assist in tracking down new addresses and phone numbers for delinquent customers
• Notify Credit Manager/Accounts Receivables Supervisor when no progress is made on account after 3 calls. Timely conversations are a must to act quickly to resolve delinquency
• Review and grant credit authorizations as requested by all departments. Assist all branches if requested.
• Process credit card payments as requested by customer
• Perform other duties as requested by Credit Manager/Accounts Receivables Supervisor