Accounts Receivable Specialist (#8a1a)

NextDeavor•Seattle, WA
•Onsite

About The Position

This is a temporary, full-time (40 hours/week) Accounts Receivable Specialist position providing support through the end of the year. The role will assist the finance and membership teams in securing timely payments and cleaning up aged receivables. The specialist will interact directly with members and internal stakeholders to resolve billing issues and ensure accurate account records, ultimately supporting the organization’s cash flow and member relationships.

Requirements

  • Experience in accounts receivable, collections, or a related finance role.
  • Strong service mindset and professional written and verbal communication skills for member outreach by email and phone.
  • Ability to resolve billing discrepancies and reconcile accounts.
  • Experience documenting outreach and payment arrangements in CRM/accounting systems.
  • Availability to work full-time (40 hours per week) through the end of the year.

Responsibilities

  • Contact members regarding past-due balances, outstanding invoices, membership dues, sponsorships, and event-related receivables via phone and email.
  • Resolve billing questions, payment issues, and account discrepancies.
  • Support follow-up on outstanding receivables and year-end cleanup of aged accounts.
  • Document outreach efforts, payment arrangements, and account status updates in the CRM.
  • Work with the Finance and Membership teams to reconcile accounts and resolve payment discrepancies.
  • Process customer payments and assist with payment application and related documentation.
  • Maintain professional member relationships, balancing collections efforts with a strong customer-service approach.
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