Warehouse Associate Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 1 year of truck-driving experience in a 26-foot vehicle or larger, or 1 year operating Johnstone equipment or vehicles under supervision, or an equivalent combination of education and experience.
• Experience operating a forklift and other warehouse equipment safely and competently.
• Valid driver’s license with a safe driving record acceptable to the company; must remain eligible to drive a commercial motor vehicle under applicable state and federal laws and FMCSA regulations.
• Forklift certification, or willingness to obtain certification on the job.
• Ability to use GPS, mobile proof-of-delivery devices, RF equipment, and ERP software, and accurately read maps and mapping applications.
• Ability to perform arithmetic using whole numbers, common fractions, and decimals.
• Ability to work safely, follow instructions and procedures, organize and prioritize work, attend to details, and complete routine paperwork.
• Ability to work with others in a team-based environment.
• Strong customer service skills, tact and diplomacy, and ability to maintain relationships.
• Excellent verbal and written communication skills; English proficiency in speaking and writing is required.
• Ability to operate delivery vehicles and power equipment, including forklifts, pallet jacks, and cherry pickers, and to operate a lift gate safely.
• Ability to lift, push, pull, and maneuver large or heavy products within safety guidelines; heavier items require mechanical or team assistance.
• Ability to sit, stand, and walk on concrete for much of the workday; regularly reach, climb or balance, stoop, kneel, crouch, or crawl; frequently lift and carry or move up to 50 pounds; and sit for long periods while driving, including exposure to bouncing and vibration.
• Ability to meet the position’s vision requirements, including near, distance, peripheral, and color vision; frequent talking and hearing are also required.

Nice To Haves

• At least 6 months of experience in a warehouse or distribution facility, preferably in HVAC/R or a related field.
• Experience with a picker, RF scanner, and inventory management systems.
• Knowledge of the HVAC wholesale industry, its principles, and practices.
• Previous experience with OSHA and safety regulations and procedures.
• Multilingual skills are valued.

Responsibilities

• Operate basic warehouse power equipment safely to locate, store, stack, and move products; stock and replenish inventory and maintain reserve and will-call areas.
• Receive products by unloading trucks using a forklift, pallet jack, electric pallet jack, or by hand.
• Inspect incoming freight, verify quantities and packing lists, document damage or discrepancies, and complete related paperwork.
• Scan products, print and verify barcode labels and stock numbers, resolve labeling discrepancies, and complete necessary paperwork.
• Pick, pack, and stack orders to minimize damage; enter items using a scan gun and complete paperwork.
• Label hazardous-material cartons and complete required documentation.
• Prepare shipments by preparing trucks, palletizing and wrapping orders, loading freight, and completing paperwork.
• Meet accuracy and efficiency standards and follow standard operating procedures.
• Participate in inventory cycle counts and other assigned projects.
• Assist with maintenance and upkeep of warehouse machinery and equipment.
• Maintain a safe, clean work environment; follow safety rules, report concerns, wear required protective equipment, and consult MSDS as needed.
• Maintain required hazardous-material, forklift, and other internal or external certifications as needed.
• Communicate professionally and courteously with customers and coworkers.
• Provide accurate, timely deliveries and maintain positive customer relationships; gather customer service and delivery expectations.
• Safely operate company vehicles and equipment according to DOT, state, federal, and company standards.
• Keep the truck and assigned work areas clean; inspect assigned vehicles and equipment, perform routine preventative maintenance, and promptly report defects or repair needs.
• Load and unload trucks and verify deliveries against sales and transfer orders.
• Prepare routes and meet schedules and deadlines for delivery and related tasks.
• Drive straight-body vehicles, including box trucks, to deliver supplies and equipment to customer businesses, job sites, and Johnstone locations.
• Maintain safe telephone or radio contact with supervisors and promptly communicate delivery, traffic, safety, and customer issues.
• Record sales or delivery information, complete manifests with pictures and signatures, and document returns using an iPad or manual process.
• Return and secure the vehicle at the end of the day, verify it is fueled, complete driver logs and paperwork, and return receipts, monies, and inspection logs.
• Perform other duties as assigned and provide services as needed to support company success.

Benefits

• Competitive paid time off (PTO).
• Safe Harbor 401(k) with 100% employer match up to 5% of base pay and immediate vesting.
• Holiday pay for 7.5 holidays per year.
• Paid parental bonding time.
• Employer-subsidized medical, dental, and vision plans.
• Employer-paid life insurance and short-term disability.
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance.
• 24/7 virtual care and telehealth options.
• Health Savings Account (HSA) with employer contribution and flexible spending accounts (FSA).
• Wellbeing program with an opportunity to earn reduced medical costs.
• Employee Assistance Program (EAP) for employees and their families.
• Tuition reimbursement.
• Employee referral bonus program.
• Employee service milestone recognition program.