Ward Clerk Jobs

About The Position

Requirements

• High school diploma or GED.
• At least 6 months of relevant experience without a degree.
• Knowledge of office procedures.
• Proficiency in Microsoft Office applications and ability to adapt to supporting software applications.
• Good verbal communication skills and a pleasant telephone manner.
• Professional attitude and appearance, solid written and verbal communication, resourcefulness, and a proactive approach to resolving issues.
• Strong organizational, multitasking, and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Nice To Haves

• 1–2 years of related experience.
• Working knowledge of computers and experience with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Answer telephone calls and route them to the appropriate person; greet patients and guests professionally; maintain a professional environment; monitor reception and waiting areas; and distribute incoming mail.
• Obtain signatures needed to process admissions data and maintain patient confidentiality.
• Maintain accurate records related to hospitalization and patient travel to support scheduling and ancillary testing.
• Prepare and organize medical records for travel, transplant, disability, and other purposes, including contacting parties and providing requested records.
• Coordinate transient patient paperwork, transfer placements and confirmations with the Clinical Manager, and completion and delivery of admissions paperwork to designated departments.
• Assist with medical appointment referrals and scheduling, transportation coordination and referrals, and data entry for Crown Web related to ESRD 2728, ESRD 2746, and PART.
• Scan insurance cards monthly.
• Set up and maintain filing systems and basic databases as applicable; complete forms and reports for company offices, vendors, and agencies; and prepare purchase orders using appropriate software.
• Assist with accounts receivable and accounts payable functions as needed and maintain office supply inventory.
• Assist with audits of medical records for ongoing compliance with medical record standards, and with collecting patient demographic information and Continuous Quality Improvement data.
• Assemble, file, and maintain patient medical records; print daily patient schedules and pull patient charts.
• Arrange package pickup and delivery and assist with month-end reporting requirements.
• Participate in center or team huddles and staff meetings, and attend relevant education and training sessions and apply key learnings.