Ward Clerk Jobs

About The Position

Requirements

• High school diploma, or equivalent.
• Two (2) years clerical experience in a health related or similar setting; preferably in front desk operations.
• Valid American Heart Association (AHA) Heartsaver CPR/First Aid certification.
• Must be able to successfully pass the Employee Health Program requirements and background investigation.
• Knowledge of applicable laws, rules, and regulations (JC, CMS, Federal, state, tribal regulatory agencies.
• Must possess excellent attention to detail.
• Must be able to communicate professionally and effectively with others.
• Must be familiar with basic anatomy and physiology.
• Must possess basic computer skills.
• Strong organizational skills.
• Must exhibit a professional appearance and demeanor.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds with co-workers at all levels.

Nice To Haves

• Ability to speak the Navajo language and/or familiarity with the Navajo way preferred.

Responsibilities

• Greet and direct patients and visitors to medical and/or nursing staff.
• Maintain strict confidentiality of privileged patient/employee information.
• Work independently and set priorities appropriately.
• Be familiar with medical terminology and coding procedures.
• Operate telephone and relay written and verbal messages to clinical staff.
• Enter physician orders accordingly.
• Prepare patient charts following registration, for admission and discharge, including requisitions and medication requests.
• Order office supplies, special equipment, and medical supplies through Sage Memorial Hospital requisition process.
• Deliver and pick up patient record materials and supplies.
• Assist in preparing transport of patients to other hospital service units.
• Operate various alarm systems with proper response.
• Perform first responder, heart saver interventions, if needed.
• Schedule referral appointments for patients.
• Update daily unit census and diet list, as indicated.
• Schedule appointments for Outpatient Clinic visits.
• Review and flag patient charts on a daily basis for completeness and to ensure proper documentation.
• Participate in and attend staff in-services and meetings.
• Abide by SMH personnel policies and procedures at all times.
• Maintain knowledge of regulatory agency standards and regulations, including The Joint Commission (JC), Centers for Medicaid and Medicare Services (CMS), and other tribal, state or federal regulatory bodies.
• Maintain current American Heart Association Heartsaver CPR/First Aid Certification.
• Perform other duties as assigned.