Ward Clerk

Loretto Hospital•Chicago, IL

1d•Onsite

About The Position

Loretto Hospital is seeking a dedicated Ward Clerk to join its Med/Surg team. The Ward Clerk assists the charge nurse in coordinating patient-care flow and maintaining patient records. The role directs written and telephone communications, assists visitors and families, orders supplies and equipment, coordinates scheduling for tests and procedures as well as transports and transfers, and helps ensure a safe, clean, orderly environment. The position also includes adhering to the hospital’s compliance standards and keeping current with applicable federal, state, and hospital regulations, laws, and policies. The listed duties describe the general nature of the work and are not an exhaustive list.

Requirements

Graduation from an accredited high school or GED.
Basic Life Support certification for healthcare providers.
Crisis Intervention certification.
Full working knowledge of clerical skills, including filing, phone use, and copying.
Clear and concise communication skills.
Demonstrated core competencies required for job performance.
English-language skills in seeing, listening, reading, writing, and speaking to process and present information effectively.
Ability to perform accurate mathematical calculations.

Responsibilities

Answer phone calls courteously and efficiently, directing or relaying messages to appropriate staff.
Maintain medical records, ensure adequate forms are available, post laboratory and X-ray reports, and organize documents correctly in patient charts.
Use unit computer-system functions for admissions, transfers, discharges, requisitions, charges, and order entry.
Maintain forms needed for unit downtime procedures, including flow sheets, consent forms, restraint forms, standing orders, protocols, and progress notes.
Post reminders and maintain the communication book, logs, and bulletin boards.
Maintain adequate stock of supplies and equipment, anticipating changes in demand or supply.
Assist with cleaning, straightening, and organizing staff areas on the unit.
Instruct visitors and guests on unit policies, including visiting hours, physician access, confidentiality, smoking restrictions, phone calls, and food restrictions.
Complete work orders and follow up with the charge nurse and Clinical Director regarding equipment malfunctions, physical-plant damage or injury, and safety concerns.
Answer call lights promptly and notify the appropriate team member for follow-up.
Perform other duties as assigned.
Understand and adhere to the hospital’s compliance standards, including its Compliance Policy, Code of Conduct, and Conflict of Interest Policy.
Keep abreast of applicable federal, state, and hospital regulations, laws, and policies, including changes or modifications.