CNA / Ward Clerk - Emergency

Good Shepherd Health Care•Hermiston, OR

8d•Onsite

About The Position

The CNA / Ward Clerk supports the mission, vision, and quality commitment of Good Shepherd Health Care System in the Emergency Department. The CNA provides direct patient care and clinical and non-clinical support in a fast-paced, changing environment, working under the direction of registered nurses and physicians to promote patient comfort, safety, and well-being and support smooth department operations. The Ward Clerk works under the direct supervision of Emergency Services Registered Nurses. The role maintains and organizes patient records and logbooks, handles much of the department’s telephone communication, and performs clerical tasks that support efficient patient flow and clear communication among medical staff, patients, and families. The employee supports hospital policies and procedures, participates in applicable required DNV education, and performs other related duties as assigned.

Requirements

High school graduate or GED.
Current CNA certification from the State of Oregon.
Basic Life Support (BLS).
MOAB certification within 6 months of hire.
Ability to work effectively in a fast-paced, high-pressure environment.
Excellent communication, interpersonal, and teamwork skills.
Ability to lift and move patients as needed and physical stamina to stand, walk, and move frequently.
Ability to work with a culturally diverse population and provide CNA-level care attentive to age-specific, cultural, physical, and psychosocial well-being.
Ability to meet the position’s physical demands, including lifting up to 50 pounds independently and frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds; occasional transfers of individuals weighing over 100 pounds require appropriate lifting techniques, mechanical aids, or team assistance.
Ability to use auditory, visual, tactile, and motor skills for patient care, communication, documentation, and use of medical equipment.

Nice To Haves

College education.
Experience in an acute care or emergency room setting; preferred but not required.

Responsibilities

Assist patients with activities of daily living, including bathing, dressing, grooming, and toileting.
Measure and record vital signs, and assist with patient transfers, positioning, and ambulation as directed.
Provide comfort measures, assist with specimen collection, and help prepare patients for examinations, procedures, and diagnostic tests.
Observe patients for changes in condition and report significant changes to nursing staff.
Conduct hourly patient rounds and document them in the EHR.
Collaborate and communicate with nurses, physicians, patients, families, and other healthcare professionals about patient needs and status.
Record patient information and updates accurately in the electronic health record.
Assist during wound care, dressing changes, and minor procedures under the direction of a physician or RN.
Prepare patient rooms, help maintain clean and organized patient areas, and ensure patient equipment is functioning properly.
Update patient charts, stock supplies, and maintain adequate supplies of linens and medical equipment in patient rooms.
Follow hospital protocols, infection-control practices, and HIPAA confidentiality requirements.
Answer telephone calls, direct them to appropriate departments or personnel, and provide information to patients and families.
Handle forms, patient records, and other documentation, ensuring required forms are completed accurately.
Document details regarding consultations, treatments, and ongoing care plans as needed.
Arrange patient admissions and transfers and ensure associated forms are completed correctly.
Check inventory, note low stock levels, and inform the appropriate department when supplies need to be reordered.
Support the hospital mission, vision, values, policies, and procedures; participate in required education for applicable DNV programs; and perform other related duties as assigned.