VP of Media Operations
OneScreen.ai • Boston, MA8d • $200,000 - $225,000
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VP of Media Operations
OneScreen.ai•Boston, MA
•$200,000 - $225,000
About The Position
Onescreen is seeking a VP of Media Operations to lead the processes that take clients from onboarding and planning through campaign activation, delivery, and performance reporting. The role owns the post-sale client lifecycle and the functions that ensure campaigns deliver as promised, on time, on budget, and at margin. The VP leads Customer Success, Media Planning, and Campaign Operations and works closely with New Business and Client Development. The role supports new-business sales with operational confidence and gives Client Development the campaign results and insights needed to retain and grow accounts. It also manages operational relationships with media owners and inventory partners and reports key delivery, margin, client-health, and operational metrics to the CRO and executive team. The position is based in Boston, Chicago, or New York. The base salary range is $200,000–$225,000, with a corporate variable bonus targeting 30%, equity, and health benefits.
Requirements
- At least 8 years of experience in ad operations, media operations, or client services leadership in media, agency, ad-tech, or a platform/services business.
- Track record of owning campaign delivery, pacing, and reconciliation at scale.
- Hands-on experience with ad servers, DSP/SSP workflows, and delivery reporting.
- Experience building scalable onboarding and ad operations processes.
- Experience partnering with account management or client development teams on retention and growth.
- Experience managing leaders at Director level, not only individual contributors.
Nice To Haves
- Experience building scalable onboarding and ad operations processes through a services-to-platform transition.
- Out-of-home (OOH) or digital out-of-home (DOOH), programmatic, or ad-tech experience.
Responsibilities
- Own the process for bringing newly won clients live and delivering value quickly, from signed insertion order through booking, creative QA and approvals, trafficking, and launch checks.
- Own campaign and account planning operations through the Director of Media Planning, ensuring plans are data-driven, built on the platform, and executable as sold.
- Own in-flight campaign monitoring, pacing, make-goods, and proof-of-play or proof-of-performance.
- Provide Client Development with operational inputs for retention and growth, including client-health signals, campaign results and QBR and renewal recaps, and early warnings about at-risk accounts.
- Own day-to-day account servicing and issue resolution through the Director of Customer Success.
- Own operational relationships with media owners and inventory partners, including onboarding, availability, booking workflows, SLAs, and issue escalation.
- Report delivery, margin, client-health, and operational metrics to the CRO and executive team.
Benefits
- Corporate variable bonus with a 30% target.
- Equity.
- Health benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
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