VP, Field Operations

Advance Auto Parts•Nashville, TN

About The Position

At Advance Auto Parts, the Vice President of Operations is a senior leader in the Region, responsible for operating 150–200 stores. The role requires a commitment to inspiring the team, helping customers succeed, and growing the business and profitability with integrity. The Vice President partners with regional and support leaders to execute company strategies, improve operational processes, and achieve strategic objectives. The role develops annual plans and maintains at least a one-year outlook for sales growth, budgets, forecasts, business trends, store sites and openings, and leadership bench strength. It also focuses on customer experience and loyalty, team development and retention, an inclusive and respectful workplace, and consistent execution across districts and stores. The position involves spending 50–60% of time visiting assigned districts and stores, as well as visiting competitors to evaluate practices. It requires extensive weekly travel throughout the Region and organization, including overnight stays, and availability for a mix of days, evenings, and weekends as needed. A bachelor’s degree in business management or a related field and a valid driver’s license are required. ASE certification is preferred but not required. The position is eligible for a bonus based on individual and group performance.

Requirements

Speak and write English; Spanish is a plus.
Communicate effectively and build strong relationships with customers, peers, and upper management.
Have strong presentation and communication skills, including the ability to write reports, business correspondence, and procedural manuals.
Be proficient in Microsoft Office Suite, Hyperion, and other computer-based tools.
Work with mathematical concepts, including budgets and P&L management and analysis, and apply fractions, percentages, ratios, and proportions to practical situations, including graphing and interpreting mathematical models.
Know retail management best practices, including sales, customer service, inventory management, risk reduction, and Human Resources skills.
Think strategically, analyze issues and options, and effectively manage and facilitate change.
Delegate and supervise multiple projects throughout the Region to ensure timely, quality execution.
Work an assortment of days, evenings, and weekends as needed.
Travel extensively throughout the Region and organization on a weekly basis, with extensive overnight stays.
Have 5–10 years of multi-unit management experience in a fast-paced, highly dynamic retail environment.
Have a proven track record of meeting sales and gross margin targets in a multi-unit environment.
Have successful experience managing profitability and proven financial and business acumen.
Have a bachelor’s degree in business management or a related field.
Have a valid driver’s license.

Nice To Haves

Spanish-language skills.
ASE certification.

Responsibilities

Partner with the Area HR Director and Managers, Retail Store Management Recruiters and Trainers, Asset Protection Manager, and others to set and execute the company’s key strategies in the Region.
Partner with the RVP, SVP of Operations, SVPs of Operations Support, and Store Support Team to improve operational procedures and processes, share best practices, and develop innovative approaches to strategic objectives.
Develop annual plans and maintain at least a one-year outlook on sales growth, budgets and forecasts, business trends, new store site selection and openings, and bench strength.
Build and maintain high customer-service standards that create superior customer experiences and loyalty; coach District Leaders to improve results and customer service.
Build high-performing teams through training and development, outside talent acquisition, and low turnover.
Ensure the management team values diversity and supports a fair and respectful environment for Team Members and customers, with performance expectations, recognition, candid feedback, and rewards.
Spend 50–60% of time visiting assigned districts and stores to check initiative execution, store conditions, and Team Members’ understanding of customer-service expectations.
Visit competitors in all classes of trade, as applicable, to evaluate their best practices.
Assist in other functions as assigned by Area leaders and upper management.