VP, Operations

PFG | Performance Good Group

About The Position

Performance Foodservice, PFG’s broadline distributor, serves local customers including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. Its team of sales representatives, chefs, consultants, and other experts supports customers with operational advice, menu development, product selection, and operational strategies. The VP, Operations is responsible for managing all aspects of warehouse workflow and overseeing the driver fleet, including recruiting, safety and compliance, training, and effective department management. The role counsels staff, works toward corporate goals established by senior management, and supports corporate profitability. The position also functions as a team member within the department and organization and performs duties as assigned to serve the company. The company describes its offering as competitive pay and benefits, growth opportunities supporting America’s food distribution system, and a safe and inclusive working environment with a culture of rewards, recognition, and respect.

Requirements

High school diploma/GED or equivalent experience.
6–10 years of foodservice operations or related experience with management experience.
2–3 years in a leadership role for a team of more than 150 direct and indirect reports.

Nice To Haves

Bachelor’s degree in business management, operations, or a related area.
10 years of foodservice operations or related experience with supervisory/management experience.
Preferred professional certification: Master of Business Administration (MBA).

Responsibilities

Supervise associates, including scheduling, training and development, counseling, performance management, and problem resolution; conduct department meetings.
Manage inventory dollar levels to achieve optimum cash flow and service levels.
Develop the Warehouse Department’s annual budget and monitor it monthly; manage the department within budgetary guidelines.
Oversee quarterly warehouse inventory organization.
Manage operations budget development and reporting, and monitor staff participation in budget review and forecasting.
Oversee truck leasing agreements.
Interact with customers and vendors in a friendly, timely, and quality manner, ensuring their questions are answered accurately and promptly.
Establish procedures to maximize operations department efficiency and productivity.
Resolve operational problems in situations with limited standardization, analyze work-related situations, and make effective decisions.
Improve operational strategies and processes based on knowledge of the food distribution industry.
Perform other related duties as assigned.