VP - Operations
About The Position
The VP - Operations, identified in the description as the Regional Vice President, oversees a diverse portfolio of properties and ensures the region meets financial goals and exceeds customer expectations. The role collaborates with senior management on short- and long-term business plans and oversees community planning, operations, budgeting, performance, and customer service. It maintains awareness of each property’s physical condition, market position, resident relations, and employee performance, and regularly visits properties to guide managers and assess assets and service quality. The position reviews community financial statements, addresses budget variances, oversees expansion and improvement programs, and assists with prospective acquisitions and related business plans and budgets. It represents the company to local and state governments and trade associations and hires, coaches, mentors, and evaluates regional and community managers. The role is based in Scottsdale, Arizona and requires travel at least 50% of the time.
Requirements
- Bachelor’s degree, or an equivalent combination of education and experience.
- At least 8 years of experience in a senior property management role.
- Ability to evaluate properties and the need for capital expenditures.
- Experience managing a large real estate portfolio.
- Experience assessing, coaching, and managing staff.
- Dynamic leadership and interpersonal skills, including coaching and facilitation.
- Strong financial acumen, including problem-solving and critical thinking.
- Ability to learn and use a variety of computer systems.
- Excellent written and verbal communication skills.
- Ability to travel at least 50% of the time.
Responsibilities
- Collaborate with senior management to establish short- and long-term business plans for communities in the region.
- Organize, supervise, and control community planning and ensure communities meet or exceed targeted performance levels.
- Manage regional budgeting and ongoing budget compliance, and consult with senior management on planning and monitoring variances.
- Maintain an understanding of each property’s physical condition and market position, as well as resident relations and employee performance.
- Visit properties regularly to instruct and assist senior regional managers and regional managers; monitor physical assets and customer service quality; and assess manager effectiveness.
- Review monthly financial statements for each community, consult with managers about variances, and submit written property reports to senior management when necessary.
- Supervise implementation of planned community expansion and improvement programs.
- Assist with evaluating prospective regional acquisitions and preparing short- and long-range business plans, preliminary income statements, and initial budgets.
- Represent the company’s interests to local and state governments and trade associations that may influence regional business affairs.
- Hire, coach, mentor, and evaluate regional and community managers.
Benefits
- Medical, dental, and vision plans.
- Generous 401(k) employer match.
- Paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
