VP of Operations - HVAC

Cogent Talent Solutions • Lubbock, TX

9d

About The Position

The Vice President of Operations is accountable for the design, execution, and ongoing effectiveness of the company’s operational system, including construction, service, and project management functions. The role ensures that work is planned, executed, and completed profitably, predictably, and to standard, using clear accountability, documented processes, and measurable performance.

The VP of Operations oversees overall operational performance and margin accountability, leads the operations management team, controls project execution, coordinates operational planning, owns process standardization, and provides leadership with accurate and timely operational reporting. The position is responsible for ensuring disciplined execution, reliable planning, consistent standards, and accountability across construction, service, and project management.

Requirements

• Minimum 10 years of operations leadership experience.
• Bachelor’s degree in business, Construction Management, Engineering, or a related field, or equivalent experience.
• Demonstrated success managing operations through metrics and systems.
• Strong operational judgment.
• Ability to enforce standards consistently.
• Clear written and verbal communication.
• Independent decision-making with appropriate escalation.

Nice To Haves

• Experience in the HVAC, plumbing, or construction industry is strongly preferred.

Responsibilities

• Enforce standardized execution practices across operational functions and prevent margin erosion from labor overruns, rework, and missed change orders.
• Ensure disciplined job and project kickoff, execution, and closeout, and align operational capacity with committed workload.
• Ensure the Construction Director, Service Director, and Project Manager have clear roles, performance expectations, coaching, and accountability; develop leadership depth and succession readiness.
• Manage project execution through clear ownership and authority, standardized lifecycle control, schedule integrity, scope control, and prevention of undocumented or unpaid work.
• Plan work realistically and reliably, including capacity planning, coordination between project management and field execution, prevention of overcommitment and reactive rescheduling, and maintenance of a consistent operational cadence.
• Define and enforce operational standard work, including SOPs for critical functions; ensure SOPs are trained, used, and enforced, reduce variation, and support continuous improvement.
• Define operational KPIs across construction, service, and project management; conduct weekly operational reviews with direct reports, manage by exception, and provide transparent reporting to executive leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive