VP of Operations

ECI Technologies • Watertown, CT

20h • $120,000 - $150,000 • Onsite

About The Position

The General Manager leads JN White’s Watertown, Connecticut location, reporting directly to the President. The role translates company strategy into daily execution and is accountable for site performance in safety, quality, delivery, cost, employee engagement, and customer satisfaction. As a member of the Leadership Team, the General Manager establishes operational controls, reporting systems, and performance expectations to improve profitability, workforce development, manufacturing efficiency, and long-term business sustainability. The role collaborates with Sales, Finance, Engineering, Human Resources, Quality, and Operations across locations.

The position provides site-level leadership and oversight of department managers and operational leaders. It is a full-time, salaried, exempt position based in Watertown, Connecticut, with an annual base salary range of $120,000–$150,000. Work takes place in office and manufacturing settings, with travel to customers, vendors, and JN White corporate as needed.

Requirements

• At least eight years of progressive leadership experience in manufacturing, printing, converting, industrial production, or a related operational environment.
• Demonstrated success leading teams in a fast-paced manufacturing environment with responsibility for operational performance and measurable business results.
• Strong business acumen and understanding of manufacturing operations, finance, quality systems, supply chain, customer service, sales support, and workforce management.
• Ability to lead operational change, build trust, and develop accountability and employee engagement across organizational levels.
• Proficiency in manufacturing metrics, operational reporting, financial analysis, and cost controls.
• Experience implementing process improvements, lean manufacturing initiatives, and operational standardization.
• Ability to use ERP/MRP systems, reporting tools, and other business systems to improve operational effectiveness.
• Strong interpersonal, written, and verbal communication skills, including the ability to present information internally and externally across organizational levels.
• Ability to interpret budgets, labor and production data, costs, inventory reports, and operational performance trends.
• Ability to use data to evaluate priorities, identify causes of performance gaps, and assess improvement results.
• Ability to think and act strategically and tactically, manage competing priorities, and make sound operational decisions.
• Ability to analyze problems, evaluate alternatives, and coordinate practical solutions across departments.
• Follow applicable site safety procedures and use required personal protective equipment in designated areas.

Nice To Haves

• Bachelor’s degree in Business, Engineering, Operations Management, or a related field.
• Experience with custom manufacturing, technical products, labels, graphic overlays, membrane switches, or related industries.
• Experience managing within ISO-certified or regulated manufacturing environments.
• Bilingual English/Spanish communication skills.

Responsibilities

• Lead daily site operations and align departmental priorities, resources, and execution with company strategy.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.
• Establish and monitor performance indicators for safety, quality, on-time delivery, labor efficiency, inventory accuracy, first-pass yield, productivity, and profitability.
• Use operational reports and dashboards to identify performance gaps, assign corrective actions, and monitor results.
• Manage site operational budgeting, labor planning, cost controls, and financial performance in collaboration with Finance and within approved authority.
• Lead initiatives to reduce waste, improve workflow, standardize processes, and apply lean manufacturing principles.
• Coordinate production priorities and resource planning across departments and locations to support customer commitments.
• Evaluate and implement approved technology, automation, and AI-enabled tools where appropriate to improve efficiency and reduce non-value-added work.
• Manage and continuously improve the site safety program in coordination with designated company resources, ensuring adherence to applicable company policies and safety and environmental requirements.
• Ensure site adherence to applicable quality management systems and ISO requirements; support audits, root cause analysis, corrective actions, and continuous improvement.
• Partner with Sales, Engineering, Quality, and customer-facing teams to address customer needs, delivery commitments, product quality, and issue resolution.
• Lead and mentor department managers and operational leaders to improve accountability, consistency, and professional development.
• Develop succession plans and leadership development initiatives to strengthen organizational depth and business continuity.
• Partner with Human Resources on workforce planning and employee matters.
• Establish performance expectations, provide regular feedback, and assess development needs in coordination with Human Resources and company leadership.

Benefits

• Medical insurance, with premium costs shared between the employee and employer.
• Dental insurance, with premium costs shared between the employee and employer.
• Vision insurance, with premium costs shared between the employee and employer.
• A variety of ancillary insurance benefits; employee and employer contributions vary by coverage elected.
• Paid time off (PTO).
• Paid holidays.
• A 401(k) retirement plan.
• Profit sharing, subject to plan terms and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed