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Vice President Commerce

Adelphi Group•Baltimore, MD
•$200,000•Hybrid
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About The Position

Flywheel is seeking a leader to join its Directors team, focusing on team development and support, client retention and growth, and the continued expansion of Flywheel as a leading digital commerce solution. The role requires commerce experience across media and retail, strong people-management and leadership skills, and the ability to work with executive-level clients from business acquisition through ongoing growth and development. Working alongside the Commerce Leadership team across media and retail functions, the Vice President will help grow clients’ businesses across media opportunities, retain clients, and develop the internal team. The role calls for a self-motivated, collaborative, results-oriented leader working to expectations set by executive management. Travel is required based on client needs. Omnicom’s policy, to the extent permissible by local law, requires employees to work in the office at least three days per week, unless additional in-office days are directed by the agency or manager.

Requirements

  • At least 8 years of eCommerce experience across digital commerce retailers and intermediaries, or in a similar industry and role.
  • Expertise in commerce fundamentals, including search, display, video, content, and promotion.
  • A proven ability to prioritize in a fast-paced environment with competing internal and external priorities.
  • Team-management experience with demonstrated leadership, mentoring, and coaching skills.
  • Strong business acumen, problem-solving, and analytical skills.
  • Excellent communication and organizational skills.
  • Results-driven approach and strong customer focus.
  • Experience presenting to and influencing executive-level stakeholders.
  • Ability to adapt quickly to changing environments.
  • Bias for action and ability to achieve objectives with optimistic energy and tenacity.
  • Proactive and independently motivated.
  • Intellectually curious and a quick learner.
  • Team player with a genuine desire to contribute to Flywheel’s overall success.

Responsibilities

  • Build and maintain strong executive-level client relationships that foster long-term partnerships and referrals, identify opportunities to deliver incremental value, and encourage candid partnership feedback.
  • Oversee multiple client teams, guide performance against client goals, and identify and resolve client issues.
  • Identify opportunities to grow revenue with existing clients in ways that align with their growth objectives and best interests.
  • Jointly oversee and implement Flywheel Digital’s strategy, including determining how to scale effectively and efficiently.
  • Represent Flywheel internally by sharing market insights and providing training, and externally through business development and participation in conferences, webinars, and share groups.
  • Ensure the team has the training, resources, and ongoing professional development needed to succeed and deliver value to clients.
  • Maintain team morale and motivation in a hybrid work environment.
  • Improve team operating efficiency by optimizing time spent against delivery quality while maintaining work/life balance.
  • Contribute to hiring, team structuring, and account resourcing decisions.
  • Travel as required based on client needs.

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

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