Ux Researcher Jobs

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UX Researcher, Vehicle Experience

ZooxFoster City, CA
Onsite

About The Position

We are looking for a mixed-method Vehicle Experience Researcher, which will be the glue between the digital interface and the physical cabin experience for Zoox. This role requires a high-velocity researcher who is just as comfortable designing a complex quantitative benchmark study as they are running extensive in-vehicle testing. You will navigate the unique intersection of software and hardware, ensuring that everything of the vehicle works as a single, cohesive system.

Requirements

  • 7+ years of experience in UX Research, HCI, Human Factors, or a related field
  • Strong experience in both qualitative and quantitative research methods. Proven experience designing and running quantitative benchmarking studies and analyzing complex datasets.
  • A portfolio that demonstrates research on products with both hardware and software touchpoints.
  • Ability to manage a high volume of tactical testing while maintaining a strategic, system-level perspective.
  • Ability to travel 5–10% within the US to support testing and research initiatives

Nice To Haves

  • Experience in automotive, robotics, aerospace, or specialized consumer hardware (e.g., VR/AR, smart home).
  • Ability to "speak engineer"—understanding the constraints of vehicle platforms, thermal systems, and motion profiles.
  • Experience working in large, complex organizations where building cross-functional alliances is key to getting things done.

Responsibilities

  • Design and execute both qualitative and quantitative research that uncovers core user needs, behaviors, and experience patterns
  • Synthesize insights into clear frameworks that inform product direction
  • Contribute to defining principles that guide the evolution of in-vehicle experience
  • Move beyond individual features to map the entire end-to-end vehicle rider experience journey.
  • Conduct foundational research in ambiguous, early-stage product areas where the problem space is not well defined.
  • Design and run robust quant studies to establish experience benchmarks. You will define what "good" looks like and track our progress against those metrics as the vehicle platform and in-cabin experience evolves.
  • Lead a high volume of testing sessions within the vehicle to validate features.
  • Investigate how digital touchpoints sync with physical movements and cabin environments.
  • Partner closely with Product, Design, and Vehicle Engineering
  • Translate research findings into clear implications for product decisions
  • Proactively identify opportunities where research can drive impact

Benefits

  • paid time off (e.g. sick leave, vacation, bereavement)
  • unpaid time off
  • Zoox Stock Appreciation Rights
  • Amazon RSUs
  • health insurance
  • long-term care insurance
  • long-term and short-term disability insurance
  • life insurance
  • A sign-on bonus may be offered as part of the compensation package.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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Based on current job postings on Teal, the average Ux Researcher salary in the US is approximately $147,000 per year, with a typical range of $86,000 to $246,000.
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