Senior UX Researcher, Core Pillars

Datadog•New York, NY

10d•$161,600 - $202,000•Hybrid

About The Position

Datadog is seeking a Senior UX Researcher to shape strategically important products across Core Pillars. The initial focus is Agent Console, an emerging product area that helps teams understand and improve the performance, usage, cost, reliability, and business value of AI agents. As priorities evolve, the role may support other product areas within Core Pillars. This is a high-autonomy individual contributor role for someone who thrives in technically complex, quickly evolving environments and wants to build a durable research program. The researcher will establish a foundational understanding of users while supporting current product and design decisions. Datadog operates as a hybrid workplace and values the relationships, collaboration, and creativity fostered by its office culture. The researcher will build an ongoing research program, partner with Product, Design, and Engineering, and use qualitative and quantitative evidence to inform product strategy and design. The role also advances research practices through AI-assisted workflows, connecting qualitative insights with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.

Requirements

Ability to independently own a meaningful portfolio of research from opportunity identification through execution, decision-making, and follow-through.
Deep qualitative research skills and confidence using product telemetry, surveys, and other quantitative evidence.
Ability to connect research to product decisions and business outcomes and remain involved long enough to understand whether intended results were achieved.
Ability to use AI thoughtfully in research and explain how it has improved the speed, scale, quality, or impact of the work.
Ability to quickly learn complex technical domains and conduct effective research with enterprise and technical users.
Clear communication, trusted partnership-building, and ability to influence stakeholders with a practical, evidence-grounded point of view.

Nice To Haves

Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software.

Responsibilities

Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.
Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.
Develop a strong understanding of AI agents, complex technical workflows, and enterprise users to identify meaningful research questions and engage credibly with customers and partners.
Develop a clear point of view from the evidence and influence product strategy and design, remaining involved through implementation and measurement.
Advance research practices by using AI-assisted workflows, connecting qualitative insights with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.
Own a portfolio of research from opportunity identification through execution, decision-making, and follow-through.
Connect research to product decisions and business outcomes and assess whether intended results were achieved.