UX Researcher

The Cadmus Group, Inc.•,

2d•$95,000 - $110,000

About The Position

Cadmus is seeking a UX Researcher to support one of its federal programs and conduct research across commercial and federal projects. The role reveals customer needs through research, cross-functional collaboration, and usability studies, helping product teams make user experiences more intuitive, accessible, and seamless. The researcher plans and executes research, synthesizes qualitative and quantitative insights, engages stakeholders, and communicates findings through oral and written presentations. The UX Researcher partners with designers, engineers, product teams, clients, and other stakeholders throughout iterative product discovery, design, and delivery. The role supports strategic thinking based on client and user research and applies findings to product direction, strategy, and prioritization. Cadmus describes its work as technology-enabled advisory and implementation services for government, commercial, and private organizations worldwide. The company offers competitive compensation, health care and retirement benefits, a collaborative work environment, and professional growth opportunities. Candidates must be eligible to work in the United States as a U.S. permanent resident or U.S. citizen and must be able to obtain a Public Trust. The stated salary range is $95,000–$110,000; actual salary depends on factors including experience, education, skills, and market competitiveness.

Requirements

Bachelor’s or master’s degree in Anthropology, Human-Computer Interaction, Human Factors, Psychology, Sociology, or a related field.
At least 2 years of professional UX research experience.
Ability to obtain a Public Trust.
Excellent communication and storytelling skills, including the ability to synthesize complex findings and present actionable insights to stakeholders and diverse audiences.
Experience with diverse UX research tools, remote testing tools, and online collaboration tools.
Demonstrated experience planning and conducting end-to-end qualitative and quantitative user research, including interviews, usability testing, surveys, and other research methods.
Ability to select suitable research methods based on project goals, constraints, and research questions to understand user behavior, motivations, and needs.
Thorough, process-minded approach and ability to work independently and manage multiple studies.
Strong interpersonal skills and ability to influence decisions through evidence-based recommendations and stakeholder relationships.
Eligibility to work in the United States as a U.S. permanent resident or U.S. citizen.

Nice To Haves

Experience supporting federal government, healthcare, or other highly regulated settings.
Comfort exploring and leveraging user analytics data to identify trends, behaviors, and opportunities that complement qualitative and quantitative research findings.

Responsibilities

Partner with design teams, engineers, product teams, clients, and other stakeholders to define problems, facilitate workshops, and drive actionable, user-centered product decisions.
Support strategic thinking grounded in client and user discovery and research.
Conduct stakeholder interviews, market research, and competitive analysis to identify opportunities and inform product direction.
Collaborate with cross-functional teams throughout iterative product discovery, design, and delivery in an agile development process.
Create research plans, personas, journey maps, and other artifacts that communicate user needs and inform product direction.
Partner with the design team to inform future-state user flows, information architecture, sitemaps, and wireframes.
Plan and facilitate problem-definition and co-creation workshops with stakeholders and users.
Apply research insights to inform product strategy and prioritize user-centered opportunities.
Document research and testing, including notes, photos, audio, video, and research reports.
Contribute to best practices, documentation, and process workflow improvements, including standardized research methodologies, tools, and templates.