Unit Clerk Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Ability to read, write, and comprehend simple instructions.
• Good verbal and writing skills.

Nice To Haves

• Graduate of a Medical Assistant program or secretarial school.

Responsibilities

• Greet patients and complete admitting functions, including entering admission information into the computer and locating and assigning beds.
• Notify referring physicians of admissions when requested.
• Coordinate and communicate patient transfer information; complete computer transfers within the same care area, and contact receiving departments, obtain bed assignments, and dispatch support associates for transfers to other areas.
• Perform clerical discharge functions, including disassembling patient records, scheduling follow-up appointments, arranging transportation as needed, completing computer discharge functions, and faxing discharge summaries to designated areas.
• Coordinate ongoing intra- and interdepartmental communications about admissions, discharges, inter-hospital transfers, expired patients, and unit needs.
• Answer telephone calls and patient intercoms courteously and promptly, identify the department, dispatch appropriate personnel, and accurately route messages.
• Welcome visitors and respond helpfully to requests for assistance or information.
• Provide physicians and others with requested patient or department information in accordance with hospital policy on release of patient information.
• Enter written physician orders into the EPIC system accurately and promptly.
• Generate Kardex and Medical Admission Records from Merlin after admission orders are entered and distribute documents to appropriate individuals.
• Schedule laboratory work, X-rays, and diagnostic procedures, and forward documents to appropriate individuals.
• Complete laboratory requisitions and other forms according to departmental procedures, and phone in consults to other services accurately and promptly.
• Maintain communication with patient care departments, including Dietary and Physical Therapy, to help ensure patient care needs are met.
• Coordinate timely patient transportation between departments and dispatch patient care personnel for transportation at the request of ancillary departments.
• Organize and maintain patient and department records to support accurate and complete documentation.
• Prepare patient identification bands and name tags accurately.
• Assemble, maintain, and break down patient charts; review printed orders for stat, laboratory, and diagnostic tests and advise the RN of stat orders according to departmental procedure.
• Accurately record laboratory results reported by telephone and immediately alert the RN when the laboratory reports abnormal results.
• Maintain office supply stock levels.
• Compile statistical or unit activity data for the department as assigned.