Unit Clerk

The McGuire Group•West Seneca, NY

About The Position

Seneca Health Care Center is hiring a Unit Clerk to provide clerical and administrative support to the nursing department and help keep units organized, stocked, and operating efficiently. The role supports residents and healthcare teams in a skilled nursing, rehabilitation, and long-term care setting in West Seneca, New York. Seneca Health Care Center is part of The McGuire Group and reports a CMS 4-Star Overall Rating. The Unit Clerk maintains medical supply inventory and records, coordinates appointments and calendars, handles unit communications and documentation, and helps ensure supply areas and unit records remain organized. The position requires strong organizational, administrative, communication, and customer service skills, along with computer proficiency and knowledge of HIPAA privacy and confidentiality requirements. The listed pay rate is $16.50–$17.50 per hour, depending on experience.

Requirements

  • High school diploma or equivalent.
  • At least 6 months of experience working in a customer service position.
  • Strong organizational and administrative skills.
  • Excellent communication and customer service abilities.
  • Proficiency with computers and electronic record systems.
  • Ability to manage multiple tasks while maintaining accuracy and attention to detail.
  • Knowledge of HIPAA privacy, security, and confidentiality requirements.
  • Strong problem-solving skills and ability to work independently.
  • Ability to collaborate effectively with nursing staff and interdisciplinary teams.
  • Commitment to professionalism, accuracy, and resident-centered service.

Nice To Haves

  • Associate's degree preferred.
  • One year of experience working in a customer service position preferred.

Responsibilities

  • Maintain medical supply inventory by ordering and tracking supplies according to established par levels.
  • Inventory medical supplies as requested by nursing leadership and administration.
  • Track and maintain supply information using designated electronic systems.
  • Keep supply areas clean, organized, and properly stocked.
  • Communicate concerns regarding supply levels or product quality to nursing leadership.
  • Coordinate transportation appointments and maintain appointment calendars as directed.
  • Monitor laboratory schedules and reports as requested.
  • Complete unit filing and maintain organized records.
  • Respond to call bells by notifying appropriate staff members.
  • Answer unit telephones and forward calls and messages appropriately.
  • Prepare physician appointment packets for external medical appointments.
  • Complete forms, reports, and documentation as requested.
  • Complete monthly reports, including supply counts and equipment reports.
  • Perform additional duties as assigned by the Unit Coordinator, Director of Nursing, or Administrator.

Benefits

  • Paid time off (PTO) for full-time and part-time employees.
  • Weekly or same-day pay options.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Employee referral bonus program.
  • Retirement saving options.
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