Unit Clerk

Behavioral Center of Michigan•Detroit, MI

About The Position

The Unit Clerk provides indirect patient care in a behavioral healthcare setting and meets the communication needs of patients and families, departmental staff, and medical staff. The role prepares and compiles unit records, maintains organization at the nurse station, assists assigned clinical staff, and performs secretarial and clerical tasks. The Unit Clerk also participates in performance improvement activities. The position serves an adult population ages 18 and up; no specific clinical competencies are required.

Requirements

High school graduate or equivalent.
At least 1 year of previous similar hospital experience.
Excellent communication skills.
Ability to read and communicate effectively in English.
Basic computer knowledge.
Knowledge of medical terminology.

Nice To Haves

Associate degree preferred.

Responsibilities

Act as receptionist for the unit or floor.
Answer telephone calls, provide information, and relay messages to staff.
Compile and reconcile the daily patient census.
Prepare and assemble health records for new admissions.
Initiate labeled health records on admission and verify patient demographic information for accuracy.
Maintain health records in an orderly manner and keep charts supplied with needed forms.
Ensure charts and documents are labeled with proper patient identification.
Audit health records regularly and flag documents requiring signatures.
Request that the HIM Department thin or purge charts when necessary.
Prepare and process health records for discharge or transfer.
Make appropriate copies for Nursing, Utilization Review, Billing, and the Partial Hospitalization Program.
Collect loose filing for discharged patients' health records and insert it into the proper record.
Stock forms and check supplies weekly, ensuring the current version of each form is in circulation.
Keep the nursing station clean and uncluttered daily, and keep the desk stocked with clerical supplies.
Help maintain a safe, therapeutic environment by communicating with appropriate staff and departments.
Prepare admission packets and keep at least ten on hand.
Document received laboratory results in the log book daily and notify the charge RN/LPN if information is missing.
File laboratory reports in the lab section of the chart after medical staff (M.D./PA-C/NP) review and sign them.
Perform other clerical and assigned duties for the HIM Director, including assisting professional and management staff as required.
Participate in performance improvement activities.