About The Position

Under direct supervision of the unit supervisor, the Nursing Unit Clerk performs clerical, reception, and related duties supporting nursing care and patient services. The role involves using personal computers, computer terminals, software, and conventional office equipment. The position is located at the University of Iowa Health Care downtown campus in Iowa City and is scheduled for 60% nights, from 7:00 pm to 7:30 am every Friday and Saturday.

Requirements

  • High school graduation.
  • At least one year in a combination of clerical experience, health care experience, and/or post-high-school education; alternatively, two years in a combination of clerical and/or health care experience.
  • Knowledge of unit and hospital routines sufficient to refer calls, visitors, and records, and to schedule medical tests and procedures.
  • Knowledge of proper format, grammar, spelling, punctuation, and capitalization.
  • Skill in operating office equipment and using computer software and online systems.
  • Skill in using digital tools to gather, evaluate, document, and use data and other information.
  • Ability to communicate effectively with staff, students, patients, and the public.
  • Ability to follow oral and written instructions.
  • Ability to collect data and maintain accurate records.

Nice To Haves

  • Fluency with medical terminology.
  • Previous hospital experience preferred.

Responsibilities

  • Provide information and directions to hospital staff and visitors; answer telephone calls and take and deliver messages.
  • Maintain appropriate information in the electronic medical record and ensure proper patient identification when recording temperature, pulse, respiration, and laboratory values.
  • Notify appropriate professionals about patient admissions, transfers, and discharges, and prepare required forms with patient identification information.
  • Answer patient calls on the intercom and refer requests for assistance to the appropriate person.
  • Assist patients with telephone calls and store or retrieve valuables at admission and discharge.
  • Assist nurses with arrangements for patient transfers or discharges; schedule tests, arrange transportation or escorts to appointments, and sort and deliver mail to patients.
  • Arrange for obtaining and returning patient x-rays as directed by the nurse in charge.
  • Complete and maintain hospital and nursing records, including census information and diet order lists, following established procedures.
  • Order supplies and equipment and arrange equipment repairs under the supervisor’s direction.
  • Use appropriate time-and-attendance information and records, keeping them current as schedules change.
  • Maintain cleanliness and orderliness in the Nursing Station and other unit charting areas.
  • Perform errands as requested by the nurse in charge.

Benefits

  • Paid vacation.
  • Sick leave.
  • Health, dental, life, and disability insurance options.
  • Generous employer contributions to retirement plans.
  • Evening and night shift differentials.
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