Unit Clerk / Care Partner - ICU/CCU - Full Time

Guthrie Enterprise • Sayre, PA

1d • Onsite

About The Position

The Unit Clerk/Care Partner is a dual-role position providing direct patient care and administrative support for assigned nursing units. Working under the direction of an RN or LPN, the role assists patients with daily care needs and supports unit operations by managing clerical functions, coordinating information, and serving as a communication hub for the healthcare team. The position provides direct care to patients of all ages. ICU and IMC assignments require competency in phlebotomy, including obtaining and handling quality blood samples from all age groups while following patient-identification, specimen-labeling, safety, regulatory, and collection procedures.

This is a full-time night-shift position, generally scheduled from 7 p.m. to 7 a.m. on a rotating schedule. Hours vary by assigned department, and weekend and holiday rotation may be required. Compensation is based on experience and applicable organizational pay practices; the posting advertises a sign-on bonus of up to $5,000.

Requirements

• High school diploma or GED.
• No prior experience required.
• CPR certification is required or must be obtained in accordance with organizational policy.
• ICU and IMC assignments require phlebotomy competency.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced healthcare environment.
• Basic computer and telephone proficiency.
• Strong attention to detail and documentation skills.
• Ability to work collaboratively within an interdisciplinary team.
• Compassionate, patient-focused approach to care.
• Ability to lift up to 50 pounds and assist with moving patients weighing over 100 pounds using Safe Patient Handling equipment.
• Ability to perform frequent standing, walking, bending, lifting, pushing, and pulling throughout the workday.
• Ability to work with regular exposure to blood, body fluids, communicable diseases, and other healthcare-related hazards.
• Ability to work a rotating night-shift schedule; weekend and holiday rotation may be required.

Nice To Haves

• Previous healthcare, clerical, customer service, or administrative experience.

Responsibilities

• Provide patient care for assigned population groups under the direction of an RN or LPN.
• Lift, turn, position, transfer, and mobilize patients using Safe Patient Handling equipment and following the Mobility protocol, as appropriate.
• Provide hygiene and daily living assistance, including toileting, shaving, washing, hair care, dental and mouth care, feeding, and range-of-motion exercises.
• Observe confused or difficult patients and sit with patients requiring one-to-one observation for safety or suicide-prevention purposes, as assigned.
• Perform assigned care activities such as exercise protocols, Foley catheter discontinuation, simple dressing changes, incentive spirometry supervision, surgical preparation, postmortem care, cleansing enemas, peripheral IV catheter removal, external catheter or incontinence-device application, and basic ostomy care.
• Measure and record temperature, pulse, respirations, blood pressure, height, weight, intake and output, bowel movements, activities, and activities of daily living.
• Collect urine, stool, and sputum specimens and instruct patients in proper collection technique.
• Complete EKGs, conduct bladder scans, and perform glucose monitoring in non-critical-care areas.
• For ICU and IMC assignments, obtain venous and capillary blood samples using standard safety equipment and follow required patient-identification, specimen-labeling, handling, regulatory, and collection procedures.
• Transport patients, equipment, and blood products to and from patient-care areas.
• Serve, set up, and retrieve meal trays; distribute water pitchers as appropriate; and order and distribute nourishment.
• Support patient safety and satisfaction by answering call bells, participating in patient rounding, reporting suspected abuse to nursing staff, and notifying the RN or LPN of changes in patient condition.
• Recognize emergency situations and initiate the appropriate plan of action.
• Recognize equipment issues, troubleshoot, and initiate corrective action; maintain a neat, tidy, clean, and safe environment; and ensure equipment is properly stored.
• Inventory and ensure appropriate disposition of patient belongings when patients are admitted, transferred, or discharged.
• Communicate with patients, families, and healthcare team members in a concise, tactful, considerate, and professional manner.
• Answer telephones promptly and politely, identify self, title, and department, and accurately and promptly receive and send messages.
• Use telephones and computer systems to support communication and unit functions.
• Comply with hospital and nursing department policies, infection-prevention standards, patient-safety guidelines, and quality-improvement initiatives.
• Maintain CPR certification and practice.
• Use equipment and supplies appropriately and cost-effectively, charge supplies accurately, and use available resources prudently.
• Participate in performance-improvement activities and perform other duties as assigned based on departmental needs.

Benefits

• Sign-on bonus of up to $5,000.
• Competitive compensation.
• Medical, dental, and vision coverage starting the first of the month after the start date.
• 403(b) retirement savings plan with employer contribution.
• Paid time off with immediate accrual.
• Tuition reimbursement and continuing education opportunities.
• Employee wellness programs.
• Career advancement opportunities within an integrated healthcare system.
• Collaborative and supportive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED