Unit Clerk/Care Partner - ICU/CCU - Full Time

Guthrie Enterprise • Sayre, PA

9d

About The Position

The Unit Clerk/Care Partner is a dual-role position providing direct patient care and administrative support for assigned nursing units. Working under the direction of an RN or LPN, the role assists patients with daily care needs and supports unit operations by managing clerical functions, coordinating information, and assisting the healthcare team. The position provides care to patients of all ages. ICU and IMC assignments require phlebotomy competency, including obtaining venous and capillary blood samples from all age groups while following patient identification, specimen labeling, handling, safety, regulatory, and collection requirements.

This is a full-time day-shift position, scheduled from 7 a.m. to 7 p.m. on a rotating schedule. Weekend and holiday rotation may be required, and hours vary by assigned department. Compensation is based on experience and applicable organizational pay practices; the posting also advertises a sign-on bonus of up to $5,000.

The role requires CPR certification, either already held or obtained in accordance with organizational policy. Employees must comply with hospital policies, infection prevention standards, patient safety guidelines, and quality improvement initiatives. Other duties may be assigned based on departmental needs.

Requirements

• High school diploma or GED.
• No experience required.
• CPR certification required or must be obtained in accordance with organizational policy.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced healthcare environment.
• Basic computer and telephone proficiency.
• Strong attention to detail and documentation skills.
• Ability to work collaboratively within an interdisciplinary team.
• Compassionate, patient-focused approach to care.
• Ability to lift up to 50 pounds and assist with moving patients over 100 pounds using Safe Patient Handling equipment.
• Ability to perform frequent standing, walking, bending, lifting, pushing, and pulling throughout the workday.
• Ability to work with regular exposure to blood, body fluids, communicable diseases, and other healthcare-related hazards.
• ICU and IMC assignments require competency in phlebotomy.

Nice To Haves

• Previous healthcare, clerical, customer service, or administrative experience.

Responsibilities

• Participate in patient care under the direction of an RN or LPN, including hygiene, toileting, feeding, range-of-motion exercises, mobility and transfers, exercise protocols, simple dressing changes, surgical preparation, postmortem care, cleansing enemas, catheter-related tasks, incentive spirometry supervision, and basic ostomy care.
• Lift, turn, position, transfer, and mobilize patients using Safe Patient Handling equipment and following applicable mobility protocols.
• Observe confused or difficult patients and sit with patients requiring one-to-one observation for safety or suicide prevention, as assigned.
• Measure and accurately record vital signs, height, weight, intake and output, bowel movements, activities of daily living, and other activities.
• Collect urine, stool, and sputum specimens and instruct patients in proper collection techniques.
• Complete EKGs, perform glucose monitoring in non-critical-care areas, and conduct bladder scans.
• For ICU and IMC assignments, obtain blood samples using venous and capillary phlebotomy methods and follow patient identification, specimen labeling, handling, safety, regulatory, and collection procedures.
• Transport patients, equipment, and blood products as needed.
• Serve, set up, and retrieve meal trays; distribute water pitchers; and order and distribute nourishment.
• Answer call bells and telephones promptly and politely; identify self, title, and department; and receive and send messages accurately and promptly.
• Participate in patient rounding and patient safety and satisfaction activities; report signs of abuse and changes in patient condition to nursing staff.
• Recognize emergency situations and initiate the appropriate plan of action.
• Recognize equipment problems, troubleshoot them, and initiate corrective action; maintain and store equipment properly.
• Maintain a neat and safe environment, including emptying laundry, delivering equipment, and keeping patient rooms clean and safe.
• Inventory and ensure proper disposition of patients' belongings upon admission, transfer, and discharge.
• Communicate concisely, tactfully, and considerately with patients, families, and healthcare team members, representing the hospital professionally and courteously.
• Follow hospital and nursing department policies and procedures and support the hospital and nursing department's philosophy.
• Maintain CPR certification and practice.
• Use equipment and supplies properly and cost-effectively, charge supplies accurately, and use available resources prudently.
• Participate in performance improvement activities to improve service and care.
• Perform other duties as assigned based on departmental needs.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, and vision coverage starting the first of the month after the start date.
• 403(b) retirement savings plan with employer contribution.
• Paid time off with immediate accrual.
• Tuition reimbursement and continuing education opportunities.
• Employee wellness programs.
• Career advancement opportunities within an integrated healthcare system.
• Collaborative and supportive work environment.
• Sign-on bonus of up to $5,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED