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Responsible for preparing and delivering training programs, providing ongoing end-user support for assigned applications when needed, and executing usability program plans. The role may include on-site support and classes or support outside normal business hours. Training methods may include classroom instruction, web-based learning, remote instruction, one-on-one coaching, and written materials. Trainers create and adapt instructional materials for different audiences and provide feedback on curriculum improvements and identified learning obstacles. They prepare and support users for upgrades, significant system changes, and operational initiatives requiring application support. All trainers contribute to continuous improvement of training-related products and services.
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Job Type
Full-time
Education Level
High school or GED

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