NL - Training & Compliance Specialist (South Bend, IN)

NORTHERN LIGHTS & JDH CONTRACTING•South Bend, IN
•$75,000 - $85,000•Onsite

About The Position

The Training and Compliance Specialist for the Locate Division develops, delivers, and oversees training programs related to utility locating practices. The role also audits and evaluates utility locators to ensure compliance with industry standards, company policies, and safety regulations. The specialist conducts classroom and field training, coaches and mentors locators, evaluates field performance, documents findings, and supports continuous improvement. The position promotes safe locating practices and keeps training and auditing processes aligned with applicable regulations.

Requirements

  • At least 5 years of utility locating experience.
  • Ability to locate all utility types, including electric, telecommunications, water, sewer, and gas.
  • Strong understanding of utility locating principles, techniques, and equipment.
  • Proficiency in reading utility maps.
  • Proficiency in Microsoft Office.
  • Ability to present professionally and foster a learning environment, including responding to questions from trainees, managers, and employees.
  • Strong verbal and written communication skills.
  • Excellent troubleshooting and problem-solving skills.
  • Attention to detail, with a strong focus on accuracy and thoroughness.
  • Ability to maintain a consistent teamwork mentality and knowledge of Northern Lights policies.
  • Self-motivated, quick to learn, team-oriented, and safety-focused.
  • Willingness to travel 75% or more for field audits, training sessions, and meetings.
  • Must pass a drug and alcohol screen.
  • Must have a valid driver’s license and be able to obtain DOT physical certification.
  • Must be able to work outdoors and conduct field audits in various weather conditions, with exposure to the environmental and safety hazards described in the posting.
  • Must use and maintain required personal protective equipment.

Responsibilities

  • Train incoming employees on company-standard locating materials and procedures.
  • Conduct classroom and field training for new hires and existing staff on best practices, safety protocols, and proper use of locating equipment.
  • Keep training programs current with industry trends, technology advancements, and regulatory changes.
  • Provide one-on-one coaching and mentorship to utility locators.
  • Conduct regular field audits to assess the accuracy and quality of utility locating work.
  • Evaluate locators’ adherence to safety standards, proper equipment use, and company policies and procedures.
  • Document audit findings, prepare detailed reports, and provide feedback to locators and management.
  • Develop corrective action plans and follow up on their implementation.
  • Maintain records of training sessions, certifications, and audit results.
  • Prepare and present reports on training effectiveness, audit findings, and overall compliance.
  • Collaborate with management to analyze data and identify trends or areas for improvement.
  • Promote a culture of safety and ensure training emphasizes safe locating practices.
  • Monitor applicable federal, state, and local regulations and ensure training and auditing processes comply.
  • Serve as a subject matter expert on utility locating safety protocols and provide guidance to the team.

Benefits

  • Competitive pay
  • Paid holidays and vacation time
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • 401(k) plan with employer match
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