Career Coach- South Bend, IN

RADcube•South Bend, IN

21h

About The Position

The Career Coach manages a caseload of participants and provides work-readiness counseling, mentoring, and case management focused on self-sufficiency. The role assesses participants’ competencies, work histories, education, skills, and employment barriers, then develops individualized plans for short- and long-term goals. The Career Coach conducts ongoing individual meetings about job search, job readiness, and job retention; facilitates access to education, training, and employment services; and provides information about training and employment advancement. The position tracks accountability, attendance, progress toward self-sufficiency, and employment retention, including notifying government agencies when participants lose work or have reduced hours. It also maintains contact to identify retention and advancement issues, keeps current information about local resources and employers, and maintains accurate electronic and paper case files. Frequent local travel is required.

Requirements

Associate’s degree or 12 months of related work experience.
Strong verbal and written communication skills.
Demonstrated customer service skills.
Familiarity with local communities and resources.
Frequent local travel.

Nice To Haves

1–3 years of workforce development or related experience preferred.

Responsibilities

Manage a caseload of participants and provide work-readiness counseling and mentoring.
Assess participant competencies, work history, education, skills, and barriers to employment.
Conduct ongoing individual meetings related to job search, job retention, and job readiness.
Develop individualized employment plans for short- and long-term goals.
Maintain information on area resources and employers.
Track participant accountability, attendance, and employment retention.
Notify government agencies when a participant loses or reduces work hours.
Maintain periodic contact to assess job retention and advancement issues.
Provide training and employment advancement information.
Monitor participant progress toward self-sufficiency.
Maintain accurate electronic and paper case files.
Provide case management focused on self-sufficiency.
Facilitate access to education, training, and employment services.