Training Specialist

Crystalia Glass

5d•Remote

About The Position

Crystalia Glass designs, manufactures and installs architectural glass systems, including glass partitions and doors for residential and commercial spaces across the US. The company is strengthening its Training Department and seeks a Training Specialist to help employees understand product features, applications, configuration options and technical differences, and apply that knowledge in their daily work. This hands-on role focuses on live online training, regular knowledge assessments and targeted learning plans for new and existing employees. The Training Specialist will turn technical information into clear learning materials, develop tests and practical assignments, analyze results and share best practices. Success is measured by improvements in product knowledge and its application across the team. The position is full-time and remote, with working hours of 8:30 am–5 pm New York time and some flexibility. It is a B2B contract arranged through a sole proprietorship or corporate entity.

Requirements

2–3 years of relevant experience in employee training, onboarding or learning and development.
Hands-on experience delivering live online training for adults, with strong presentation and facilitation skills.
Ability to explain complex and technical topics clearly, encourage participation and adapt training to different audiences.
Experience creating learning materials, tests and practical assignments, analyzing results and addressing knowledge gaps.
Confident use of online meeting and presentation tools and basic experience with a learning management system (LMS).
Strong organizational and communication skills, attention to detail, and ability to learn unfamiliar products and processes independently.
English at C1 level or above and Russian.
Bachelor’s degree in any field.

Nice To Haves

Experience delivering training on complex physical products, technical systems or internal processes.
Experience with sales training or customer-facing teams.
Experience running employee certifications and recertifications.
Experience creating e-learning courses and using iSpring, Canva or similar tools.
Experience using AI to support training preparation and content creation.
Relevant training certifications or a portfolio of learning materials.

Responsibilities

Deliver interactive online training on products and internal processes using discussions, practical exercises and role-plays.
Regularly assess product knowledge across existing teams through knowledge checks, exams, certifications and recertifications.
Develop and update tests, practical assignments and assessment criteria to evaluate knowledge and its application.
Analyze results, identify individual and team knowledge gaps, create targeted learning plans, deliver refresher training and reassess progress.
Collect best practices and real work examples from experienced employees and turn them into practical learning materials.
Coordinate onboarding training and manage LMS assignments, learning paths, training records and reports.
Create and update presentations, guides and online courses with internal experts, using feedback and assessment results to improve training.