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Event Brand Ambassador - Team Lead

2020 Companies•San Antonio, TX

About The Position

2020 Companies is hiring a seasonal Field Lead for The Porch touring activation. The Field Lead owns each on-site event, leading activation operations and ensuring safe execution in accordance with brand standards and applicable regulations. The role oversees setup and teardown, manages Brand Ambassadors, event hosts, support staff, and local labor teams, coordinates with venue and retail partners, and resolves operational issues to maintain a strong consumer experience. The position involves extensive travel across multiple markets, including event setup and teardown. The schedule is Tuesday–Saturday or Wednesday–Sunday, depending on event needs, and weekend availability is required. The program runs from now through November 20th. Pay is $1,000 per week, paid weekly. Company-paid lodging and airfare when applicable, mileage reimbursement, and a daily meal allowance or per diem are provided for applicable assignments. The Field Lead also manages compliance procedures, age verification, promotional controls, inventory, event documentation, reporting, and movement of activation assets between markets. The role requires frequent travel, event-based schedules, and work outdoors in varying weather conditions.

Requirements

  • At least 21 years old.
  • Valid driver's license and satisfactory driving record.
  • Reliable transportation.
  • Ability and willingness to travel extensively across multiple markets, including weekends and extended event schedules.
  • At least 3 years of experience leading touring, experiential, mobile marketing, or multi-market activation programs.
  • Experience managing Brand Ambassadors, event staff, and local labor crews in live event environments.
  • Strong leadership, organizational, and problem-solving skills.
  • Experience as the primary point of contact for clients, venues, or external partners.
  • Ability to manage multiple priorities in fast-paced environments.
  • Experience handling compliance procedures, promotional controls, inventory accountability, and event reporting.
  • Ability to lift and move activation materials weighing up to 50 pounds.
  • Ability to stand and walk for extended periods during activation events.
  • Ability to work outdoors in varying weather conditions.
  • Ability to work evenings, weekends, and event-based schedules.

Nice To Haves

  • Experience in regulated industries such as tobacco, alcohol, cannabis, or similar categories.
  • Mobile marketing, trailer activation, or touring event experience.
  • Familiarity with age-verification technology and compliance systems.
  • Experience using field reporting, CRM, or event management platforms.

Responsibilities

  • Lead on-site activation activities and ensure each touring activation is executed safely and according to brand standards.
  • Direct local labor teams during load-in, setup, event operation, and teardown of the Gorilla Cube XL activation environment.
  • Ensure activation assets are assembled correctly and maintain activation readiness.
  • Lead, motivate, and coach Brand Ambassadors and event hosts; conduct pre-event briefings and provide real-time performance feedback.
  • Serve as the primary on-site liaison with venue personnel and retail partners, maintaining relationships and resolving operational concerns.
  • Enforce age-verification, identification, regulatory, and market-specific requirements, including dual-device age-gating where applicable.
  • Oversee coupon distribution, prepaid card controls, reconciliation, compliance documentation, and event transaction records.
  • Complete required reporting on time and accurately, and capture event photography and documentation.
  • Manage inventory, event materials, and activation assets throughout the season.
  • Coordinate logistics and asset movement between markets with program management.
  • Communicate field updates, challenges, and opportunities to home office leadership and escalate issues appropriately.
  • Maintain a professional, energetic, and brand-aligned event atmosphere and deliver a high-quality consumer experience.

Benefits

  • Company-paid hotel accommodations or lodging for applicable event assignments.
  • Company-paid airfare when applicable.
  • Mileage reimbursement.
  • Daily meal allowance or per diem.
  • Paid holidays.
  • Personal development opportunities.
  • Professional stretch assignments.
  • Long-term career pathing options.

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