Server Team Lead

Living Branches•Souderton, PA

4d•Onsite

About The Position

Souderton Mennonite Homes, part of Living Branches, is seeking a full-time Server Team Lead. The role combines resident-facing dining service with leadership responsibilities, including maintaining dining protocols and building rapport among staff. The position coordinates service in the main dining room and in Personal Care and/or Health Care settings, oversees Front of House food service staff, and supports consistent food handling and service standards. The team lead also assists with inter-departmental relations and onboarding and training new employees. Serving every other weekend and every other holiday is required.

Requirements

High school diploma or equivalent.
Experience providing quality customer service, including needs assessment, meeting quality standards, and evaluating customer satisfaction.
Availability to work every other weekend and every other holiday.

Responsibilities

Coordinate service activities in the main dining room and in Personal Care and/or Health Care settings.
Oversee Front of House food service staff and ensure proper food handling in accordance with established objectives, standards, policies, and procedures.
Assist in maintaining sound inter-departmental relations within the dining service department.
Take meal and beverage orders and serve requested items to residents, guests, and employees.
Serve at banquets or other special events as necessary.
Assist with onboarding and training new employees.
Maintain relationships with residents and assist them with their dining needs.

Benefits

Paid time off—up to three weeks starting the first year.
Educational reimbursement and scholarships.
Medical, dental, and vision benefits.
Direct Primary Care services at no cost for team members enrolled in the medical plan.
Team member holiday and summer parties.
401(k) match up to 7%.
Team member discount for meals.
Free membership to the onsite fitness center.
Team member appreciation initiatives.
Wellness and education programs and growth opportunities.