Lead Server

Community First Solutions•Hamilton, OH
•Onsite

About The Position

Community First Solutions is seeking a Lead Server to join the dining services team at its Westover senior living community. The Lead Server supervises the dining team and helps ensure residents receive an exceptional, resident-centered dining experience. Reporting to the Chef Manager and working closely with the Hospitality Manager, this role oversees daily dining room operations, assigns and monitors server duties, and supports training for new team members. The Lead Server also provides hands-on service as needed, including greeting residents and serving meals and beverages, while helping maintain cleanliness, food safety, and dietary compliance in the dining room. This role is suited to someone with serving experience who is ready to lead, enjoys building connections with older adults, and takes pride in creating a warm, welcoming dining environment. Starting pay is $16 per hour, based on years of experience. Open availability is required for weekdays, weekends, holidays, and AM/PM shifts. The position is at the Westover community.

Requirements

  • Previous serving experience is required.
  • Strong customer service, communication, and multitasking skills in a fast-paced environment.
  • Knowledge of food safety and sanitation standards, and ability to follow dietary guidelines and diet cards.
  • Ability to lead, train, and motivate team members.
  • Ability to stand, walk, and perform physical tasks throughout the shift.
  • Dependable, organized, and team-oriented.
  • Excellent customer service skills.
  • Open availability for weekdays, weekends, holidays, and AM/PM shifts.

Nice To Haves

  • Leadership or supervisory experience is preferred.
  • High school diploma or equivalent is preferred but not required.
  • One year of related experience is preferred, ideally in a continuing care retirement community, hospital, hotel, restaurant, or similar setting.

Responsibilities

  • Supervise the dining team and oversee daily dining room operations.
  • Assign and monitor server duties.
  • Support training of new team members.
  • Provide hands-on service as needed, including greeting residents and serving meals and beverages.
  • Help maintain cleanliness, food safety, sanitation, and dietary compliance in the dining room.
  • Lead, train, and motivate team members.
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