Systems Administrator Jobs

About The Position

Requirements

• Bachelor's degree in Information Technology, Business Administration, or a related field, or an equivalent combination of education and/or experience.
• Three years of Information Technology experience in the assigned specialty area.
• Excellent knowledge of computer hardware architecture and operating systems in a multi-system environment.
• Excellent written and verbal communication, customer service, interpersonal, and presentation skills.
• Strong analytical, problem-solving, troubleshooting, decision-making, and attention-to-detail skills.
• Excellent project management skills and experience leading medium- to large-scale projects.
• Ability to organize and prioritize workload, manage concurrent projects, multitask, shift priorities, lead through influence, and delegate assignments according to business needs.
• Ability to work independently and as part of a team.
• Experience with monitoring systems.
• Solid experience administering and performance-tuning application stacks.
• Solid scripting skills, such as shell scripting, Perl, Ruby, or Python.
• Ability to travel occasionally, up to 10%, as needed.
• Must participate in an on-call rotation.

Responsibilities

• Lead or participate in evaluating, installing, configuring, implementing, and maintaining third-party hardware or system software utilities.
• Monitor, test, and troubleshoot assigned hardware or software systems.
• Coordinate with internal IT teams, external vendors, and cross-functional business partners as needed.
• Plan and implement timely upgrades, maintenance fixes, and vendor-supplied patches for assigned systems.
• Recommend and execute modifications to improve infrastructure efficiency, reliability, and performance.
• Participate in disaster recovery planning and practices as required.
• Lead or participate in project designs and hardware or software system upgrades within the assigned IT area.
• Conduct research supporting procurement or development efforts as assigned.
• Develop and maintain system architecture and troubleshooting documentation, user documentation, and technical standards, procedures, and techniques for system issue resolution.
• Serve as a key contact and advise the team on complex technical issues and their resolution.
• Identify and resolve issues, monitor resolution, and partner with other IT areas to resolve issues.
• Work with IT teams to support hardware and software systems.
• Prepare and conduct presentations for IT management, explaining technology issues and solutions in a non-technical manner appropriate to the audience.
• Guide, mentor, and train less experienced system engineers and IT support staff.
• Maintain knowledge of industry trends, best practices, technologies, and systems engineering methodologies and protocols.
• Recommend improvements to systems and processes, inspect existing systems, apply technology solutions, and customize external vendor systems.
• Review control documents and perform standard operating procedures and routine systems and software audits.
• Work with the Infrastructure Engineering team on ongoing testing and updates for related systems.
• Provide support for large changes during after-hours and weekends.
• Participate in an on-call rotation.
• Perform additional responsibilities as assigned.