Systems Administrator

Mbraun•Stratham, NH

19d

About The Position

MBRAUN Incorporated is seeking a full-time Systems Administrator to improve organizational efficiency and share day-to-day end-user support with the IT team. The role administers and maintains servers, virtualization, backup and recovery, and Microsoft 365 identity systems, while also providing IT support across company locations. The Systems Administrator manages VMware and Hyper-V hosts and virtual machines, Windows Server systems, backup jobs and recovery procedures, Active Directory and Entra ID, Microsoft 365, Intune, Exchange Online, endpoint protection, and patch compliance. The position also assists with network and security changes under IT management direction, monitors system health, follows change management processes, coordinates with vendors, and documents systems and procedures. As a member of the shared IT team, this role provides help desk support, deploys and maintains Windows 11 computers and mobile devices, maintains technology asset records, assists with user onboarding and offboarding and access changes, supports ERP and phone-system user updates, delivers security awareness training, and shares scheduled after-hours coverage. The role is based with MBRAUN Incorporated in Stratham, New Hampshire; travel between company locations is required.

Requirements

3 to 5 years of systems administration experience.
Experience with Windows Server, Hyper-V, Active Directory and Entra ID hybrid identity, Microsoft 365, and Intune.
Experience with backup and recovery.
Working knowledge of core networking, including DNS, DHCP, and TCP/IP.
Valid driver's license for travel between company locations.

Nice To Haves

Experience with firewalls, VLANs, VPN, and switching.
Microsoft certifications such as MS-102 or AZ-104, CompTIA Network+, or CompTIA Security+.
Exposure to NIST 800-171 or CMMC requirements.

Responsibilities

Administer VMware and Hyper-V hosts and virtual machines, including provisioning, patching, capacity management, and lifecycle management.
Maintain Windows Server systems and plan the retirement of unsupported operating systems.
Manage backup jobs and offsite copies, monitor backup results, and resolve failures.
Perform scheduled restore tests and maintain documented recovery procedures.
Administer Active Directory and Entra ID users, groups, and access within assigned administrator roles.
Manage Intune device and compliance policies and Exchange Online configuration.
Support Conditional Access and MFA configuration with IT Manager approval.
Manage endpoint protection, patch compliance, and remediation of security findings.
Assist with firewall, switching, wireless, and VPN changes under IT management direction.
Monitor system health, follow change management, coordinate with vendors and external partners, and document systems, configurations, and procedures.
Provide in-person and remote technical support for all MBUS locations through the help desk system.
Log, update, and close help desk tickets with accurate notes and resolution steps.
Support printers, peripherals, and standard office technology.
Build, deploy, and maintain Windows 11 workstations and laptops; administer the MDM platform and company mobile devices.
Deploy CREO software to workstations.
Maintain the technology asset inventory, including asset tagging and lifecycle records.
Support user onboarding and offboarding, including accounts, equipment, and access.
Add and update users in the ERP system according to approved requests and handle day-to-day user changes for the Vodia phone system.
Deliver IT and security awareness training to new hires and support annual refresher training.
Process department nonconformances when required.
Keep department documentation and procedures current so other team members can perform them.
Share after-hours and coverage responsibilities as scheduled by IT management.
Perform other duties as assigned.