Systems Administrator

LifeLink Foundation • Tampa, FL

9d

About The Position

The Systems Administrator installs, supports, and maintains LifeLink’s wide area network and information systems. The role provides responsive customer service while installing or expanding networks, systems, hardware, and software. It also monitors and maintains the information systems help desk and escalates high-priority issues. The Systems Administrator provides technical and functional leadership to the Network Support Team and assists the Senior Systems Administrator. On-call and weekend maintenance support is required to help maintain 24/7 service levels.

Requirements

• At least 5 years of systems administration experience.
• An acceptable combination of education, training, and experience normally acquired through completion of four years of college.
• Demonstrated experience with Microsoft networks and applications.
• Virtualization experience.
• Effective written and oral communication skills to maintain strong relationships with all departments.
• Commitment to customer service throughout all levels of the organization.
• Passion for helping others and making a difference.
• Alignment with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality.
• Ability to collaborate in a mission-first environment.

Nice To Haves

• Experience with Riverbed, Checkpoint firewall, Citrix XenApp, Azure, or Office365.
• Recent relevant Microsoft or Cisco certifications.

Responsibilities

• Administer the corporate wide area network and assist the Senior Systems Administrator.
• Provide technical and functional leadership to the Network Support Team.
• Plan and execute new information technology projects, finalize projects, and deliver solutions aligned with departmental and company missions.
• Maintain a high level of systems availability.
• Install software releases and system upgrades, evaluate and install patches, and resolve software-related problems.
• Provide on-call and weekend maintenance support to maintain 24/7 service levels and proactively respond to alerts or service requests.
• Configure network printing, directory structures, rights, and security on file servers.
• Administer and maintain the Citrix infrastructure and published applications.
• Respond to network users’ needs and questions concerning access to network resources and operation of software programs.
• Troubleshoot to isolate and diagnose common network or systems issues.
• Perform other duties as assigned.

Benefits

• Company-paid medical, dental, disability, and life insurance.
• Company-paid pension plan for retirement.
• Paid vacation, sick days, and holidays.
• Growth opportunities in a mission-driven, high-impact nonprofit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level