Systems/Network Administrator Lead

MicroHealth, LLC•Chicago, IL

18d•$125,000 - $140,000

About The Position

MicroHealth is seeking a qualified Systems/Network Administrator Lead to support the U.S. Military Entrance Processing Command (USMEPCOM) enterprise. The position is responsible for systems and network administration, operations and maintenance (O&M), and related activities for platforms installed throughout the enterprise. The Systems/Network Administrator Lead will serve as the contractor's service owner for service solutions and ensure enterprise operations meet defined service levels. An active Secret clearance is required. The role applies security principles, practices, and procedures under the Risk Management Framework (RMF), and provides engineering development, integration, interface design analysis, infrastructure integration, and software and hardware testing support. It includes system-level product configuration and validation of hardware, software, and operating system integration while maintaining interoperability with legacy systems. The lead provides technical planning and organizes the contractor team responsible for O&M of USMEPCOM-constructed networks. The role leads the Outage Response Team (ORT), oversees outage response and recovery activities—including Continuity of Operations (COOP) and disaster recovery—and coordinates response efforts with third parties while keeping USMEPCOM leadership informed. The lead develops and maintains outage response procedures, ensures team readiness, and creates and quarterly reviews the Incident Response Plan.

Requirements

Active Secret clearance.
Certifications in accordance with DoDM 8140.03 Cyberspace Workforce Qualification and Management Program, such as Security+, CySA+, PenTest+, or CASP+/SecurityX.
ITIL v4 Practice Manager Certification or ITIL v4 Foundation Certification, or higher.
At least 3 years of experience with IPv4 or IPv6 protocol stacks.

Nice To Haves

5+ years of experience managing enterprise IT teams across geographically separated locations, supporting O&M of physical and virtual servers, Windows and UNIX/LINUX operating systems, Microsoft/SQL databases, SharePoint, VMware, ESXi, software applications, scripting, SANs, and enterprise computer security.
1+ years of experience leading network personnel and coordinating outage response procedures.
5+ years of experience with cloud-based solutions and/or virtual desktop environments.
5+ years of experience in network/system administration, including outage response and incident management.
1+ years of experience with DISA network transport solutions or comparable large-scale enterprise/Federal mission network environments.
6+ years of experience supporting global network systems/subsystems, troubleshooting LAN, MPLS, BGP, WAN, and network/service availability issues, and recommending fixes or enhancements.
3+ years of experience with IPv4 and/or IPv6 protocol stacks.
3+ years of experience planning and executing local and long-haul communications.
Two or more network certifications, such as CCNA, CompTIA Network+, CCNP, or CCIE.
At least one information security certification, such as CompTIA Security+, CISSP, CISM, or CCSP.
3+ years of experience supporting and troubleshooting firewall appliances, rulesets, and firewall solutions.

Responsibilities

Apply security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations.
Provide engineering development, integration, interface design analysis, infrastructure integration, and software/hardware testing support.
Perform system-level configuration of products, validating hardware, software, and operating system integration while maintaining interoperability with legacy systems.
Provide technical planning and organize the contractor team responsible for O&M of USMEPCOM-constructed networks.
Lead the Outage Response Team (ORT) and oversee network outage response and recovery activities, including COOP and disaster recovery.
Serve as the primary point of contact during outages, coordinate with third parties such as agencies and vendors, and inform USMEPCOM leadership of outage status.
Coordinate and direct the ORT and take responsibility for resolution efforts.
Develop and maintain outage response procedures and ensure team readiness.
Create and maintain the Incident Response Plan and review it quarterly for accuracy of system names, procedures, and documentation.