Network & Systems Administrator

Tooling Systems Group•Grand Rapids, MI

9d•Onsite

About The Position

Tooling Systems Group (TSG) is adding a hands-on Network & Systems Administrator to its IT team. The role maintains the security, availability, and documentation of networks, servers, and cloud services used by TSG's member companies. The primary focus is network and infrastructure administration, including firewalls, switching, servers, virtualization, backups, and Microsoft 365. The administrator also provides employee and PC support when help-desk demand requires it. The role calls for a self-starter who can solve problems in a fast-paced manufacturing environment, document technical work, and explain technology clearly to users. The position is full-time, Monday through Friday, with occasional after-hours and weekend work for planned maintenance and outages. Travel is up to 35% to company sites in the Grand Rapids area, with occasional overnight travel to out-of-state sites. The work environment includes an office or desk setting in a manufacturing environment, with regular work on shop floors and in server and network rooms. TSG offers competitive pay and a benefits package including insurance coverage, a 401(k) plan with match, education reimbursement, paid vacation and holidays, and flexible spending.

Requirements

Bachelor of Science in Computer Science, Information Technology, or a related field, or equivalent relevant industry experience.
3–5 years of hands-on network and/or systems administration experience.
Working knowledge of TCP/IP, VLANs, routing, firewalls, and VPNs.
Experience administering Windows Server and Active Directory.
Experience administering Microsoft 365.
Strong troubleshooting, documentation, and communication skills.
Ability to work independently and prioritize requests from several sites.
Availability for planned after-hours and weekend maintenance windows and urgent outages.
Valid driver's license.
Ability to sit at a desk and computer for long periods.
Ability to lift up to 50 pounds, including servers and network equipment.
Ability to climb ladders to reach ceiling-mounted access points and cabling.

Nice To Haves

Experience with next-generation firewalls such as SonicWall or similar, and managed switching.
Experience with virtualization platforms such as Nutanix, VMware, Hyper-V, or similar.
Experience with enterprise backup and recovery tools such as Veeam or similar.
Linux administration and scripting experience with PowerShell, Bash, or Python.
Azure administration experience, including virtual machines, networking, and SQL.
Experience with remote monitoring and management (RMM), endpoint protection, SIEM, and multi-factor authentication tools.
Experience with network monitoring (SNMP) and IP address management.
Experience working in a regulated environment such as CMMC, NIST SP 800-171, ISO 27001, or similar.
Certifications such as CompTIA Network+ or Security+, Cisco CCNA, or Microsoft Azure or Microsoft 365 administrator certifications.
Experience in a manufacturing environment.

Responsibilities

Administer, monitor, and troubleshoot networks across multiple company sites, including firewalls, switches, VLANs, routing, wireless, site-to-site VPN, and WAN links.
Administer Windows Server and Active Directory, including DNS, DHCP, and Group Policy, in a multi-domain environment.
Administer and support Ubuntu Linux servers.
Manage virtualization hosts and virtual machines, including provisioning, capacity, snapshots, and updates.
Manage backup and recovery by monitoring backup jobs, addressing failures, and conducting regular test restores.
Administer Microsoft 365 and Azure services, including Entra ID, Exchange Online, SharePoint, Teams, and Azure-hosted servers and SQL databases.
Patch and maintain servers, network devices, and endpoints on a defined schedule.
Respond to monitoring and security alerts, investigate and resolve or escalate them under incident procedures.
Maintain network diagrams, IP address records, asset inventory, and runbooks.
Support the cybersecurity and compliance program for CMMC 2.0 and NIST SP 800-171 by following change control, applying security configurations, and providing evidence when requested.
Manage infrastructure projects from planning through build, testing, cutover, and on-site commissioning, coordinating with vendors and carriers.
Provide help-desk and desktop support as needed for Windows PCs, Microsoft 365 apps, printers, phones, and business applications.
Set up equipment and accounts for new employees and remove access for departing employees.
Work tickets in the IT service desk system and keep them up to date.
Train employees to use technology effectively and securely.