Network/ Computer Systems Administrator

Centuria•Bedford, MA

4d•Onsite

About The Position

Centuria is seeking a Network/ Computer Systems Administrator to support the 66th Air Base Group at Hanscom Air Force Base under the Blits 3.0 program. The role supports the mission to secure information and information systems, deliver effective and efficient services, and sustain required infrastructure and capabilities. The 66 ABG Communications and Information Division supports Hanscom Air Force Base and geographically separated units, as well as the broader Air Force Information Network enterprise. The administrator will work with network engineers to operate, maintain, secure, and improve a converged Gigabit Ethernet infrastructure supporting classified and unclassified networks. The role involves designing and integrating networks, installing and configuring equipment, troubleshooting service issues, supporting upgrades and performance activities, maintaining network documentation, coordinating with vendors and third-party support, and providing customer service. The position requires flexibility, including support for emergency operations on an as-needed 24/7 basis; weekend work may be required when project or operational issues warrant.

Requirements

Secret security clearance.
Bachelor’s degree in IT or equivalent, plus at least 3 years of experience in a network role; an additional 4 years of experience may substitute for the degree.
CompTIA Security+ certification.
Hands-on experience designing, configuring, and installing Cisco or Juniper routers and switches.
Strong network debugging and troubleshooting skills.
Working knowledge of DHCP and network management systems, including SolarWinds Orion NPM/NCM, Cisco ISE, and Wireshark.
Flexibility with work hours.
Strong working knowledge and troubleshooting skills for Layer 2 and Layer 3 protocols in a VoIP environment.
Working knowledge of IP address management, DHCP, Syslog, and DNS.
Understanding of cabling, including fiber, CAT5E, and CAT6.
Knowledge of UPS systems.
Proficiency with network hardware and related software.
Strong customer service skills.

Nice To Haves

CCNA certification.
Knowledge of W2K12, W2K16, and IIS.

Responsibilities

Work with network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.
Design, install, configure, and troubleshoot network infrastructure with minimal supervision, working to short timelines and providing customer support for network services.
Perform daily operational tasks and ongoing upgrade projects, including support for routers, switches, IP address management, and network management tools.
Design and integrate new networks into the existing architecture.
Update and maintain classified and unclassified network topology maps.
Provide engineering support for classified and unclassified networks.
Assist in securing network systems to meet applicable DoD, Air Force, and DISA compliance requirements.
Participate in system maintenance, optimization, and performance activities for enterprise infrastructure.
Interface with vendors regarding warranty claims, hardware and software upgrades, and technology updates.
Diagnose data troubles, open and route trouble tickets, handle customer support cases with third-party subject matter experts through tier 3 contracted support, and ensure timely resolution.
Maintain detailed records and follow local and required military processes and procedures to ensure compliance with applicable directives, publications, and guidelines.
Research technical issues and develop solutions.
Support emergency operations as needed on a 24/7 basis and respond to operational needs within contract parameters; weekend work may be required as project or operational issues warrant.
Create and maintain operational procedures and topology maps using Visio.