Network and Computer Systems Administrator

JST • Hurlburt Field, FL

5d • Onsite

About The Position

JST is seeking a Network and Computer Systems Administrator to provide Tier 1 support for the AOC Weapons System and AFSOC/Unit Operations Centers, and to route Tier 2 and Tier 3 issues to the appropriate organization. The role provides administration, operations, maintenance, engineering, client support, and monitoring for databases, servers, networks, mobile devices, radios, and clients. It also supports Patriot Excalibur (PEX) systems, Mission Systems Support Center operations, and forces at in-garrison and deployed sites worldwide. This is a full-time, on-site position at Hurlburt Field, Florida, with on-call support as needed. JST states that it offers a full benefit package and a collaborative work environment.

Requirements

• Bachelor’s degree in Engineering, Science, Business, or Information Technology, or 3 years of equivalent professional experience.
• At least 3 years of experience in Information Technology.
• At least 1 year of experience as a Systems Administrator.
• Current DoD Active SECRET clearance, or ability to receive a TS/SCI clearance.
• Microsoft Certified Solutions Expert (MCSE).
• Experience with the DoD Risk Management Framework (RMF).
• Experience with the Windows platform, including Windows Server 2012 or higher.
• IAT Level II certification.
• Must be able to sit and stand for long periods of time.
• Must be available for on-call support as needed.
• Excellent verbal and written communication skills.

Nice To Haves

• Mobile device management (MDM) experience.
• Scripting experience, including PowerShell for Windows and Bash for Linux.
• Active Directory experience.
• Amazon Web Services certifications, including AWS SysOps Administrator Associate.
• An MDM certification such as AirWatch Enterprise Mobility Professional, MobileIron Administration Certification, or IBM Certified Deployment Professional - MaaS360 On-Premise.
• Systems administration IT certification such as MCSA or RHCSA.

Responsibilities

• Provide Tier 1 AOC Weapons System support to AFSOC/Unit Operations Centers and forward Tier 2 and Tier 3 issues to the appropriate organization.
• Provide solutions to complex problems involving the integration of various technologies.
• Assign personnel to projects, direct their activities, and evaluate their work.
• Ensure long-term systems operations and administration requirements are included in the organization’s information systems planning.
• Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, and network monitoring.
• Manage software configurations and systems including servers, switches, routers, and firewalls; perform daily systems monitoring, patch and software management, technology refreshes, and upgrades.
• Support systems analysis, including consulting with users to determine hardware, software, and system functional specifications.
• Support the design, development, documentation, analysis, creation, testing, and modification of computer systems based on user or system design specifications.
• Resolve IT hardware and software infrastructure issues using systems analysis techniques and procedures.
• Ensure AFSOC Patriot Excalibur (PEX) instances are operational and patched for hardware and software.
• Provide reach-back support from Hurlburt Field to in-garrison and deployed locations worldwide, including operations and maintenance of OL services for AFSOF units at sites without dedicated support.
• Support the 24/7 operation of the Mission Systems Support Center (MSSC) and its associated hotline.
• Log, track, and coordinate issues raised by AFSOF personnel and units, and ensure timely resolution via phone, remote computer access, or on-site support as applicable.
• Define and mature systems operations and maintenance processes.
• Develop and follow documented incident response measures.
• Maintain hardware and network infrastructure for fielded systems.
• Monitor, diagnose, and resolve complex network, storage, and computer system issues.
• Collaborate with the IT team to develop action plans for improved operations.
• Install, configure, and maintain computer software integrity.
• Implement operating system enhancements to improve system reliability and performance.

Benefits

• Full benefit package
• Collaborative work environment
• Strong company culture
• JST supports employees’ professional and personal objectives, healthy lifestyles, family activities, and community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level