Supply Chain Specialist Jobs

About The Position

Requirements

• College diploma or bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum 5 years’ experience in logistics/traffic coordination (international shipments preferred).
• Familiarity with ERP systems (Oracle/JD Edwards) and Fresh Service.
• Working knowledge of Incoterms 2020.
• Experience with customs regulations (Canada and USA) is an asset.
• Strong organizational and time management skills; ability to set priorities and work under pressure.
• Excellent communication skills (written/verbal) and strong interpersonal skills.
• Demonstrated ability to work harmoniously in a team, autonomously, and remotely.
• Proficiency in Microsoft Office 365 applications (Excel, Vlookup, Pivot table, Teams, etc.).
• Strong attention to detail, analytics skills, and problem-solving abilities.
• Fluently bilingual (English and French, spoken and written).
• Excellent customer service experience.
• Ability to follow defined procedures and standards while learning new tasks and processes.

Nice To Haves

• Air or ocean import with freight forwarding experience.
• CIFFA I & II certificates and CCS are considered an asset.
• Dangerous Goods certificate and/or experience.
• F&W / Lacey Act understanding of requirements.
• Purchasing experience.
• Passion for the transport industry and a drive to succeed.

Responsibilities

• Handle shipments from booking to receipt in JAM Inbound Management system, including customs, ocean, and other transport modes.
• Analyze lead time performance and report on goods in transit (weekly/monthly).
• Support building and maintaining logistics supplier operational procedures (SOP) with internal clients, suppliers, and other departments.
• Fulfill logistics KPIs and dashboards; manage reporting for internal and external clients.
• Prepare and confirm document packages for customs clearance; communicate and follow up with customs brokers and forwarders.
• Review and validate freight costs; resolve receiving issues and claims with warehouse and transport companies.
• Ensure shipping methods comply with local, state, federal, and international regulations.
• Collaborate with internal teams and external partners to resolve shipment-related issues.
• Propose and implement solutions for difficult or unexpected transportation situations.
• Support process improvements and participate in logistics meetings.
• Ensure strong customer service and maintain close working relationships with clients and carriers.
• Track and trace shipments daily; receipt of shipments in ERP system.
• Audit customs invoices for accuracy and support duty drawback applications.
• Improve internal systems and procedures on an ongoing basis.

Benefits

• Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
• Wellness Incentive Program and an Employee Assistance Program.
• RRSP matching program.
• Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
• We value work life balance and offer a casual and fun environment.
• Lively social calendar…there's always something for everyone!
• Generous employee discount on all our cool gear.
• On-going learning opportunities.
• Not to mention the opportunity to work in a highly talented, winning team!