Guest Services Shuttle Driver
Island Resort & Casino • Harris, MI2d • Onsite
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Guest Services Shuttle Driver
Island Resort & Casino•Harris, MI
•Onsite
About The Position
The Guest Services Shuttle Driver is responsible for greeting patrons, providing excellent customer service, and ensuring smooth transportation and delivery services. This role involves handling luggage, managing coat check operations, delivering amenities, and driving shuttle vans for guest pick-ups and drop-offs. The driver will also promote casino events, maintain knowledge of the facility, and ensure compliance with policies regarding guest safety and alcohol service. Additionally, the role includes assisting with bus arrivals and departures and reporting any policy violations.
Requirements
- Valid driver's license
- Ability to drive shuttle vans
- Customer service skills
- Professional demeanor
- Knowledge of facility and casino events
- Ability to check IDs and issue wristbands
- Understanding of alcohol service policies
Responsibilities
- Greet patrons and provide customer service.
- Deliver and retrieve luggage to/from hotel rooms as requested by hotel staff or guests.
- Follow policies and procedures regarding patron's coats and outerwear and perform coat check operations.
- Deliver amenities to hotel rooms when requested by Supervisor.
- Drive shuttle vans for pick up and drop off from RV park and at area participating motels.
- Provide other transportation services as directed.
- Promote, keep up to date and maintain current knowledge on casino events.
- Be knowledgeable of the facility.
- Perform duties in a professional manner at all times.
- Report violations to security when appropriate.
- Check IDs, issue wristbands to minors and ensure that alcohol does not leave the premises.
- Assist with the bus arrivals and departures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
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